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back up 20 hours and counting

trying to load new ipad OS but forced to back up and taking 20 hours so far ??

around 9Gb on ipad, no video

Ipad great
Itunes naff

ipad, iOS 4

Posted on Jan 28, 2011 12:05 PM

Reply
34 replies

Jan 29, 2011 2:26 PM in response to st5ph5n

1) What is your computer operating system - are you on a PC ??
2) How good is the internet connection? What is the download speed - how much data can be downloaded and how fast - also how many other devices are connected to the internet system.
3) I would cancel the process, reset, start again and if you are on PC get rid of it and buy a MAC as I don't know anyone with a MAC who has ever had any of these sorts of problems. Also check your internet connection speed as this does affect the speed of back up, restore & syncing capabilities.

Jan 29, 2011 2:34 PM in response to Mazzer

How good is the internet connection?

At this point it doesn't matter as he is only backing up.
buy a MAC as I don't know anyone with a MAC who has ever had any of these sorts of problems.

Haven't looked at all, have you?
I have had this issue. I canceled the sync (in iTunes and on the iPad), unplugged the iPad and started over and it cleared up.
Also check your internet connection speed as this does affect the speed of back up, restore & syncing capabilities.

It does not. Yo do not need an internet connection to back up, restore & syncing capabilities (unless you are Restoring and have not previously downloaded to iPad firmware)

Jan 29, 2011 2:45 PM in response to Mazzer

13.5 hours still around 75% comp. Ipad battery less than 10%

Masser:
1. yes its a windows vista PC
2. I have 7Mb/s with no problem - why should i need an internet connection anyway; Im backing up between devices on the same bench.
3. Did a reset but didnt help.
I intended buying a mac until I experienced the iPad; Also have apple tv which is just as bad; dont think i will ever buy anything apple again. A PC frezing or crashing I can deal with, the pain is often but short and sharp. This apple thing is long term torture like having needles pushed under your finger nails but very very very slowly
.

I dont have zinio so cant remove it but did the following over the last 3 weekends:
Removed all video reloaded itunes
switched laptops
disabled norton, phishing filters, media control etc
swapped cables
swapped USB port
Switched to ethernet broadband connx
hard reset on Ipad

To all the apple employees, incog, telling me this is rare and unusual. Just google it- you will find 200 like me in 10 minutes. I reckon this is normal. Apple users just cant take the shame, nobody likes to own up to being ripped off.

Jan 29, 2011 5:21 PM in response to st5ph5n

I feel your pain...really!

At this point, you will probably have to abort the effort.

Have you tried uninstalling itunes? (I had to do this, and it took more than I thought it would...there are apple files WAY beyond itunes that affect an uninstall and reinstall).

When I tried to update, the stripy bar said it would take 48 HOURS, so I canceled. But, many other downloads do take several hours and do go through

Jan 29, 2011 9:20 PM in response to Ian Parkinson

As others have said, this cannot be too common a problem, as otherwise, the media would be all over it. Given that, there are only a few places it can be coming from.

Your machine
Your cable
Your install of iTunes
Your iPad

The troubleshooting steps other have suggested - reset everything, uninstall various things, get rid of certain apps - are all designed to rule stuff out.

If you have tried the obvious, take it back to the store and demand a replacement.

I have noted my ipad starting to pause during sync, and many console messages like:


1/29/11 8:53:09 PM iTunes[5805] _AMDServiceConnectionFinalize (thread 0xb0185000): close(50) failed: Bad file descriptor
1/29/11 8:53:20 PM iTunes[5805] _AMDServiceConnectionFinalize (thread 0xb0185000): close(50) failed: Bad file descriptor
1/29/11 8:53:33 PM com.apple.usbmuxd[5764] MuxSendToClient send failed for 0x4-[redacted]@[redacted]->[redacted]-iTunes/com.apple.iTunes:20737: 32 - Broken pipe1/29/11 8:54:15 PM iTunes[5805] sendmessage (thread 0xb0185000): Could not securely send message size 406: SSL ERRORSYSCALL errno (Broken pipe)
1/29/11 8:54:15 PM iTunes[5805] AMDeviceStopSession (thread 0xb0185000): Could not stop session with device: kAMDUndefinedError
1/29/11 8:54:15 PM iTunes[5805] sendmessage (thread 0xb0185000): Could not securely send message size 325: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)

I am not sure exactly which piece of hardware - the old macbook pro, the cable, or the ipad - that is producing this. Once I get some time to poke about, I suspect a return is in my future too.

Other people's ipads do not seem to fail this way. This is not good.

Scott

Jan 30, 2011 12:43 AM in response to dogtrainer

23 hours- 95% oomp. Ipad battery back in the white just

Wheres theres life theres hope.

To those telling me to return and swao the ipad - i did that after 2 weeks when i had the other common (sorry rare and unusual) problem of the thing not charging or responding- i lost all my purchased music. hence my 'patience' with this back up thing now.

Thanks for advice to reload itunes- not only did i do this but i moved to a clean, rebuilt laptop and loaded itunes for the first time on that.

I have been given a number of fixes to avoid itunes backup or avoid itunes alltogether and a huge amount of work has been put into these fixes. from this and all the replies across 12 forums i conclude the following:

1. this is a very common fundamental problem
2. Its hidden by apple users who are either a.) brainwashed b.)dont backup or c.) have nothing better to do than strip down and rebuild every other weekend.
3. the problem is in the itunes software not the ipad

Apple users you really dont have to put up with this, you should be able to load apps (including zinio) and backup as intended; you should not have to charge up at the main before connecting to laptop to synch; you should not have to disable virusware in order to synch to a windows machine; you should not have to delete previous backups to do a new one;

Demand better- you paid enough for it

back up 20 hours and counting

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