You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

llMITYll Author

Level 1

2 points

Mac App Store doesn't work

Hi! today i reinstall my system (mac os) to the version 10.6 (with formating my hard disk) then i update mac os to 10.6.6.After installation updates i open itunes and authorize my computer then i open App Store app and see the message "One moment please. Connecting to the iTunes store loading..."
And this message i see about 2 hours.It doesnt dessapear.
I try to reboot my mac, but the message doesn"t dessapear.
What i need to do to fix my app store.

MacBook Pro, Mac OS X (10.6.6)

Posted on Jan 31, 2011 5:56 AM

43 replies

My_Key

Level 1

0 points

Mar 14, 2011 4:41 AM in response to llMITYll

@llMITYll You are a genius

This has been bugging me since I first got my laptop last week - works perfectly now!

Many Thanks

Mr. Jean

Level 1

0 points

Mar 17, 2011 10:22 AM in response to llMITYll

Holy Cow!! It works

Thank you!!

Mar 20, 2011 11:52 PM in response to llMITYll

you're a genius, i don't know how it works but it did! I copy and Pasted the three lines directly from this page to the terminal and pressed enter, and now my mac app store loads!

Mar 24, 2011 5:02 AM in response to llMITYll

Great!

I've been dealing with this problem for a few day. This solved it perfectly for me.

jjove

Level 1

0 points

Mar 28, 2011 7:22 AM in response to llMITYll

Excellent, now is working!!

Apr 3, 2011 3:44 PM in response to llMITYll

Greetings thanks for your help!
I firstborn into the world of mac and not a lot of these computers.Can be more specific where I write the Info to solve the problem of mac app store...thank u.

idee1358

Level 1

0 points

Jul 13, 2011 2:40 PM in response to zuly

it really works... thanks

mqzed

Level 1

0 points

Jul 22, 2011 3:14 AM in response to llMITYll

It works perfectly. Thank IIMITY.

I got my new mac book pro a few months ago and the apple app store has never worked. I gave up and was waiting for an update to fix the problem but now that Lion is out I need access to the app store. And this did the trick.

Cheers

Dec 19, 2011 5:59 AM in response to llMITYll

Hi,

My problem is that when I open the App Store, it doesn't load (although it doesn't freeze). At the same time, when I open iTunes, it freezes and my curser becomes an hourglass and I can't click anything (I have for Force quit iTunes). I know I have software updates to download in iTunes and Safari, but I can't do that either because halfway through it freezes.

Help! Does anyone know what to do????

Thanks!

tom__d

Level 1

0 points

Dec 27, 2011 7:30 AM in response to kristina169

I have the exact same problem! When I open the Mac App Store, it keeps loading. And when I try to close iTunes, i can't. I have to use 'force close'. AND on google chrome, I can't go on facebook and hotmail. Other sites work as they should. Very strange, isn't it??

Tom