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Outgoing mail hangs

My mail has been working just fine for years. I have 4 account, 3 POP and 1 IMAP (AOL). Now when I try to send something, it just hangs, with the little gear wheel icon spinning by the "Sending" section. Eventually it asks to try with a different server, but no server works.

I pulled up the connection doctor. The 4 incoming ports get the little green light almost immediately. The outgoing ones rake awhile, although after about a minute the AOL gets a green light, and the detail section shows dialog (EHLO etc). The other ones eventually get some kind of message although they get a red light.

The fact that it's all 4 having problems at the same time makes me think it isn't a problem with the server end. I've cleaned out the queued messages in the outbox, and created new test messages, but they always hang. I'm thinking there is some bit set wrong in the mail.app that is getting it confused. I've rebooted and that hasn't changed anything.

What to do!?

iMac G5, Mac OS X (10.5.8)

Posted on Feb 3, 2011 4:41 AM

Reply
53 replies

Apr 22, 2011 9:11 AM in response to macsathome

Over a month ago my G5 iMac with Leopard 10.5.8 and Mail 3.6 (936) started having this same problem.


After almost a month of trying several things with my connection to no avail, I found a solution that seems to have worked for me. I repaired my disk permissions then re-installed Mail from my Leopard installation disk. Mail has worked perfectly for the last week and a half since then.


To repair the disk permissions: Open Applications folder> Utilities folder> Disk Utility> highlight the name of your start-up disk, then click the button (in the lower center of the panel) repair disk permissions. This could take from 15 minutes to 1 hour or more to complete.


To re-install Mail from your Leopard installation disk: Insert your Leopard installation disk into your CD/DVD drive: A window for Mac OS X Install DVD will open> open the folder marked Optional Installs> Click on the Package Optional Installs> click the agree and continue buttons, highlight your start-up drive to install to> click the triangle to expand the applications, then check the box next to Mail and click to continue, finish installation, eject the Leopard DVD, and re-start your computer.


The true fix could be as simple as doing one or both of these, but I did them both, and my Mail is working like it's fine again. Good luck!


as always,


just a rambling joe

May 4, 2011 9:31 AM in response to macsathome

I, like everyone else, was having the same issue. Much like everyone else it would just take closing and reopening mail to get things moving, sometimes a reboot, but other times is just seemed to start working. As I was reading this thread my mail popped up with a request for a password for one of my 4 email accounts. Once I entered it, the mail went right out. Mail may be hanging on an email server authorization request, but not displaying it well. One of the other suggestions up on the thread was to switch the outgoing smtp server you are using (if you have multiple). I have done that before with success as well.


I tried to find a way to force a password authentication via the email client admin screens, but don't see anything that would do it. It may be that you just need to wait until 'mail' asks for the password again.


While this answer is partly a guess, everything seems to be working fine now.

May 12, 2011 10:04 AM in response to macsathome

Does APPLE read these posts or not? I have the same problem with Apple Mail that everyone else is having. I tried calling SUPPORT and was told to reinstall mail. That worked about two days, then I was right back to the same problem. So ... what is up here.


And more importantly in the BigPicture - why is Apple not at least acknowledging the problem. A fix would be nice too!


---jon---

Jun 6, 2011 6:05 AM in response to macsathome

so here goes another one- i use 10.5.8 leopard, mail 3.6 (936), sounds familiar?

Out from nothing mail just stoped.

It opens, but those lines going around and around endessly ... well you know.

But now, here is something new ... are you ready ?

I have - a Mac Pro 2x3.2 quad intel xenon, and also a Macbook (black) and,also, a Powerbokk G4

an, also the old Titanium.(ox10.4.11) with mail - V2.1)

Ok, NOTHING WORKS !

No mail ANYWHERE.

I can only access my email accounts by webmail in me.com.

I think, something is not working the way it should ... .

Oh, by the way, i have changed, and back, ALL possible settings related with mail.

Hoppe this helps (just joking)

Jun 8, 2011 10:18 AM in response to macsathome

I'm having this problem as well. About every 4th email I send hangs for a minute or two before popping back up with the error message, "Cannot send message using Yahoo server."


After trial and error, I've found that it's best to just click "edit" and then send again, rather than selecting a different server. This is not a solution to the underlying problem; just the best way to handle individuals hangs.


I'm not positive, but I think this only happens with my yahoo mail account. I'm curious if that's true with others.


I've had this happen infrequently for years, but it's become a near-constant in the past month. It's so annoying. I don't want to stop using Apple Mail because it's fantastic for organizing and searching all of my accounts and mailboxes, but it can be a real pain! Sometimes I hit send and then go to lunch, only to come back and find that a couple of emails are still in my outbox.

Jun 24, 2011 8:46 AM in response to macsathome

Add me to the pile. Has been a problem for several weeks.


Not only does Mail hang while sending, it hangs while checking for new mail (I do this manually, not as a timed, automatic process). Happens with all accounts--POP and IMAP. The accounts are spread across four servers and three providers, so the only common thread is Mail on my MBP.


Mail > Window > Connection Doctor shows all connections green, so no hiccups there.


A quit/restart of Mail used to kick it back into shape, but alas, now even that's become a problem. Once Mail gets stuck in its hanging loop, it refuses to quit. The only way out is a force-quit, which I'm having to do between 4-6 times per day.


Thunderbird is beginning to look reeeeeeeeally good right now.

Aug 30, 2011 12:21 AM in response to macsathome

Well, brand new iMAC, 3.4GHz, 8GB Ram, 1TB + 256GB SSD, feel the power - cant send an email with no content just a title - and it still takes forever!


Do Apple not respond to any of these comments?


MAC it just works, well it doesn't for me. I have spent a lot of money on a top end MAC and I still have to use my PC to send emails.


Also started up my MAC this morning and it was keeping 6GB of Ram wired with only the monitor running! HAd to reboot then it cleared - need to put in another thread I know, but I thought I was meant to be leaving the reboot days behind moving to MAC.


Please Apple, show us a sign you are listening.

Outgoing mail hangs

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