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Is my Magic Mouse Dead?

I've had it a couple of months only. Today it said the batteries were low and I should change them but when i put new batteries in and made sure it was on there is now no little green light and the system Bluetooth is unable to find the mouse.

What should I do now?

Imac, Mac OS X (10.6.1)

Posted on Feb 3, 2011 11:34 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2011 5:37 PM

Try this. I had the same problem and called AppleCare. This is what they told me to do.
Lost wireless mouse
FIX- power down computer. Hold SHIFT, CONTROL, OPTION and POWER BUTTON down for 10 seconds and then release. Power on computer. Move pointer over Bluetooth icon on menu at top right. Choose “Set up Bluetooth Device”. When window opens up turn off the mouse for 2 seconds and turn back on. Mouse should show up in window. Pair mouse.
143 replies

Sep 14, 2014 7:50 AM in response to smartsale

My Magic Mouse didn't alert me to low batteries and was working fine one day and nothing the next, the green light doesn't come on at all and my iMac doesn't see it as a device. I've used it for 2.5 years without trouble, it has never been dropped or abused in any way. I changed the batteries (freshly recharged ones that work fine in my keyboard and have never given me any trouble in the past 2.5 years. I seem to be in the minority in that I have the Apple rechargeable batteries). I have tried every suggestion in this post; I have cleaned the terminals, sprayed canned air for dust, aluminum foil, SHIFT+CONTROL+OPTION+POWER, and even tried three different kinds of batteries hoping for a fluke. Any other suggestions would be greatly appreciated.

Sep 20, 2014 2:14 PM in response to smartsale

Had the same problem as everyone here with the Magic Mouse. Was using it one minute and it was dead the next. It is over three years old so AppleCare was out and changing the batteries didn't work either. I cleaned the terminals and voila it came back to life.


Meanwhile my wireless Mighty Mouse never stops working. It is 6+ years old. The negative terminals are springs in the Mighty Mouse vs the stumps on the Magic Mouse so that must be the difference that keeps the Mighty going without terminal cleaning.

Dec 24, 2014 4:29 PM in response to Tajvidi

The problem is that the Magic Mouse is not reliable. Sometime ago I gave up using the Magic Mouse because it was giving much trouble. Last week I decided to connect it again and it worked perfectly for a week or so, and then the troubles began. So I will not use it anymore; I'm using my old Apple wired mouse and I have no more troubles. I think Apple must review the Magic Mouse project urgently.

Mar 17, 2015 8:17 AM in response to smartsale

Update -- and solution: A posting within a discussion board that is located on a different site suggested that the interior end of the Magic Mouse's battery cavity can occassionally oxidize, which requires said ends to be carefully 'scraped clean.' I checked into that possibility and found no such oxidization. But there was a tiny bit of dust on both of the surfaces to which the top of the batteries make contact (not the pins, which the bottom of the batteries connect with). I cleaned that little bit of dust off with a cotton swab which had first been moistened with a disinfectant wipe, then reinserted the batteries and the cover plate, and then turned the mouse on. Violà! Everything works fine now!

Jun 4, 2015 5:19 PM in response to smartsale

I had the same problem. Fairly easy fix. The green light appears to indicate that the mouse is connected - it's NOT a power indicator. I simply got a spare wired mouse and plugged it in. Once I'd done that, I clicked on the bluetooth icon one the top bar of the desktop, went down to the Apple Magic Mouse option in the pop up menu and clicked Connect. Suddenly, the little green light came back on and my mouse was connected again, albeit with new batteries in. I could then unplug the wired mouse again.

Sep 6, 2015 9:34 AM in response to smartsale

I tried several solutions, none of which solved my problem. The mouse simply would not connect. Finally, in desperation I looked on youtube and found this, which worked:


https://www.youtube.com/watch?v=nqgg3ljQN90


It simply entailed shutting the computer off, unplugging everything from the computer. Leave these unplugged for at least 15 seconds. Plug everything back in and boot the computer back up.

Dec 7, 2015 2:32 AM in response to smartsale

Cleaning the contacts did the job. I left my Magic Mouse for 1 year with old alkaline batteries inside (should pull them off before storing for a long period of time). Today I decided to use this mouse again and found out that the contacts were dirty with acid or something. I have cleaned the contact with alcohol and knife. It works perfectly now.

Is my Magic Mouse Dead?

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