App store loading VERY slow or not at all
Thanks in advance for your help.
Dell Inspiron, Windows Vista
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Dell Inspiron, Windows Vista
I am experiencing the same slowness. I am in iTunes, the latest version 10.2.2 (12) - although this was happening with the previous version too. I choose the selection to review all my IOS apps that have upgrades available. The "My App Updates" page takes quite a long time to populate. (this used to be very quick). When I mouse-over an icon of an app, my pointer changes from an arrow to a hand/finger as it should, however clicking on any icons results in nothing. No action is taken. I can select the button, "Get Update" and iTunes will download the new version of the chosen app - however without the ability to review the apps' upgrade notes first, I don't know if I want to choose that update for fear that the new version may be "more broken" than the previous.
However, if I search the iTunes website using a browser, I am able to make my way to any app to see the current reviews - although you can't seem to see as much information as you could when viewing through iTunes. This access is running at the normal expected speed - so I really believe that the problem is somewhere in the iTunes application or how it interacts with Apple's app store.
Apple -- please fix this!
Thank you.
I have the same problem. Donwloading some App from any of Apple device we have in house (MacBooks, iPhones or iPad) is very slow. I've also tried to download something at work and it's tha same. The speed is very slow. Actually I've downloaded 700 Mb (about 10min from Rapidshare) video file fastest than GTA Chinatown for iPad 400Mb (about 30 min)...
I too am finding the itunes store unbearably slow. Its painful. I'm using a laptop with Win 7, am on latest itunes version (10.4.0.80) and most of the time have to close & restart itunes to get the store to change page - otherwise it just hangs when trying to search or return to home page. Its horrendous.
Apple, sort it out - please!!!!
Me too. When I use the WiFi at work to get App updates, my iPhone4 takes forever. The screen times out several times and the status bar hardly moves, if at all. It took me an hour or 2 to get one little upgrade for a chess app. Last time, when I used 3G, the app updated very quickly. Is there a bug with updates through WiFi? Could it be my workplace? Why would 3G seem to work better?
I was using iOS 4.1 on my iP4 since last Oct., apart from the sporatic wifi connectivity issue, all was well. The wifi issue kept persisting and nothing I did fixed it (did all the standard troubleshooting...again). Apple Care said I had to update to (at the time) 4.3.3 before they could help me. So I did, didn't help any, but I also noticed how certain things I did was lagging. ie. flipping through the screens, launching and quitting of apps, and yes, accessing the App Store. Everything was taking about 3-4 second longer. . Apple Genius noticed the connection issue as well as the lags, so gave me a new iPhone 4 with 4.3.3. Lags are still there, and App Store is very slow.
As the OP mentioned, it would take forever to just load up pages, when you go to update your apps, you hit Update All, it looks like your phone just froze on you. You can't do anything but hit the home key and go out of the App, and try again, but you still run into the same issue. But if you leave it for about 30-40 sec, it will eventually continue. Or boot you out of the App Store and you have to start all over again. Been like this since June, everytime I go to the App Store. Could be first thing in the morning to 3am, makes no difference what time you go on, it always lags. Does it both on wifi and 3G. Note though, accessing the internet on the iPhone isn't laggy. I would have thought about updating to 4.3.5, but heard that didn't resolve anything. And since iOS 5 is around the corner as with the iPhone 5, I'm just grinning and bearing. As what a lot of iPhone users have been doing as of late. I really do hope that the transition to iOS 5 goes much, much smoother than it did for iOS 4.
same situation here on IPad2 - IOS5
after IOS5 upgrade, app store is not working anymore.
I tried hard reset, cache and cookies deletion, restore sw from scratch... nothing
app store keep "loading" and nothing happens.
Is it my problem or a general Apple problem?
I upgraded to the 4S, Apple Store works for the most part. But still getting the occassional long lags before connecting. Sometimes I would have to fully quit the App Store app and relaunch for it to connect. Or sometimes (much less frequent now), the app would automatically quit on me if it takes too long to connect. So I'm guessing it's still an issue on Apple's side, but less for some, more for others. Which I don't know a clear explanation for.
I'm having problems with my work IPAD2 every since the update to iOS a couple weeks ago. With the freezing, slowness and sluggish performance, it has rendered this IPAD useless. For my own personal use, I have a Galaxy 10 tab and GalaxyS phone that works wonderfully so I'm now back to using them for both personal and work. I'm not sure if this is even the place we should be reporting our issues and if not could someone direct us. I'm sure Apple should know about these problems by now but, I can't seem to find anywhere online where Apple has at least let us know they are aware of the issues and are working on an update. Has anyone else found an Apple response?
Ditto here. It's been over an hour that I'm syncing 15 App updates, and it's not done yet. One large App (StarWalk) even timed out.
Really disappointed with Apple that they're not on top of this stuff.
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I have the same problem, I'm thinking about going back to SL. I didn't have any problems with it, also I was going to buy the iPhone 4S but not any more, I'm going to get the HTC or the Windows phone.
I've just have the same problem for about 3 or 4 days, but today it seems improved a little bit. It can load the full page of the tab 'Updates", before that what i see is just a blank page, nothing else. Luckily, today is better, I click the button "update all" it can run for a while then stop, but when I click update one by one app, it can download and update properly even very slow. I think Apple they are aware of this problem and they try to fix it now. Be patient!
I'm in Singapore right now and downloading anything from the App Store is taking ages.
The Bard's Tale - 145MB/1.34GB - 19 hours remaining.
It's the same story on my iPhone and PC. Speedtest and normal load speeds on other sites indicate that the issue is defnitely on Apple's end.
App store loading VERY slow or not at all