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Level 1

11 points

My Itunes store is blank but my itunes is working

I've only noticed this just this past week. My itunes is working perfectly but whenever I go to the store, it goes blank. Sometimes it will load and you can see the website then when the bar hits the end (finishing loading) it goes blank again.

Can someone help please?

Posted on Feb 15, 2011 10:16 PM

Best reply

Window_Seat

Level 1

0 points

Posted on Feb 15, 2011 10:40 PM

Mine is doing the same exact thing. I closed the program, opened it back up, did a cold boot, etc. with no results. I quite sure it's an iTunes issue.

Erik.

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212 replies

Aug 30, 2013 7:41 AM in response to merrick4393

It could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy.

http://support.apple.com/kb/dl1569?viewlocale=en_US

Jun 8, 2017 7:50 AM in response to TheInvisibleMachine

Perfect! That did it for me. Thanks to TheInvisibleMachine :-)

My Itunes store is blank but my itunes is working

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