Music stops when screen turns off after 1.1 update

I was also having this problem after the update. Upon close inspection I found a tiny bit of pocket fuzz had made its way down the headset hole. After some blowing and careful use of a small screwdriver I was able to get the fuzz out. Now it works again. The sensor that detects headphone presence must be at the very end and require direct contact.

I have read through this thread and have a bit of a kink to through into the whole 'its the headset not being seated properly' theory that is causing the issue of the music stopping when the screen turns off. It may very well be that Apple added software to 1.1 to detect the headphones and prevent the iPod from draining the battery should the headphones no longer be plugged in but what about when the iPod is docked to a device (such as a clock radio, or external speakers or as in my case, a Monster iCarPlay Portable 300 FM Transmitter for iPod).

The Monster 300 FM Transmitter utilizes the iPod battery for powering the transmitter and will only transmit when there is music playing (to conserve battery power). If the music stops, the transmitter stops. Prior to the 1.1 upgrade the iPod/Monster FM Transmitter combination worked flawlessly. After the 1.1 upgrade, the second the screen turns off the music stops and the Transmitter shuts down. I have to tap the screen (or the sleep/wake button) to turn the screen back on and tap the play button to get the system functioning again.

So - essentially I am experiencing the exact same problem that many have written about but I do not have a headset to be incorrectly inserted. Therefore I would ascertain that this is a software issue that needs to be addressed by Apple.

I personally like Texans suggestion of "Short term fix: Update the software to allow users to toggle the "pause songs on headphone removal" option on/off"

I suppose it depends on how the device you are plugging into the nano talks to the nano. The bottom line is that if you have this device connected to your Nano, there is no headset connected, since it blocks the headset jack. So if the Nano thinks that it is suppose to go looking for a headset, it is going to fail in doing so and pause the playback when the screen goes dark. So the question is, does this device correctly tell the Nano not to look for a headset like a normal dock would?

Interesting to note that the website at Monster does not have the "Made For iPod" logo. That logo is supposed to mean that they have followed all of Apple iPod rules for their product.

i

I am still using my Sennheisers with my Nano and OS1.1 and my original problem still exists. I can only agree with the other members and look forward to OS1.2 making a difference?👿

FIXED:

I just restored my iPod to factory default, that didn't do any difference, but i held down the power button and volume_down button for 10 seconds, then waited 2 minutes and it's fine now!

Hope this helps everyone here, this really did work for me! :-)

Hey all, I've had this issue a few times before actually, sometimes after software updates but perhaps not always - I don't recall. I do however have a method that has worked as a fix for me every time. It takes about thirty seconds, and here it is:

1. Plug your ipod into your computer and open iTunes.

2. Select your iPod from the left side menu, and go to your music.

3. Begin playing music off of your iPod (not your computer) and skip a song or two and pause/unpause it once or twice.

4. Properly eject your iPod.

5. Plug in head phones, start playing some music, hit the power save button or let it go into powersave itself, and keep enjoying music.

Let me know if this works for any of you. In this case it is obviously not a hardware issue (i.e. the headphone jack) but rather a software issue that seems to get reset when you interact with the iPod via iTunes on your computer. I'm not entirely sure why this solution works, or how the problem even happens (I have my suspicions it's from improperly ejecting the device from a computer, based on the nature of the solution). What I do know is that I have fixed this issue several times with this method, and I hope it helps you as well!

This is ****!! i am facing same problem and its not because of the earphones. Ever since i've updated the software to 1.1 , i am having the same issue. As soon as screen goes off music stops!!!!!!!!!!!!!!!!!!!!!!!!!!!. Apple is being too hasty to release the update,not even fully testing it.😠

If a 1.2 update "solves" this problem, it will because they have removed the 1.1 "Feature" of "No Headset Pause".

There still seems to be some confusion on this, so let me share all that I have learned from talking to the folks at Apple.

When the Nano 6th Gen was released, there were lots of folks complaining that they would put it down for the night and when they got up in the morning, the battery was dead. The main reason for this was that they were putting down their unit after removing their headset, not realising that the Nano was still playing music, or the radio or some other content.

So the folks at Apple decided to help users preserve their battery life by putting a feature into the 1.1 update that would pause playback if at certain times, no headset was detected.

There are two times (that I know of) when a Nano will check to see if it has a headset connected. One is if you hit the sleep/wake button one time quickly. This turns off the screen and tells the Nano to go off and check for a headset. If it does not find one, it will pause your playback.

The other time is 60 seconds after you have left the Nano idle but playing. At 30 seconds, the screen will dim then at 60 seconds the screen will turn off completely. If it does not detect a headset at that time, it will pause playback.

I happen to have a friend who is a dentist. He had this happen to his Nano. He took the following picture of the inside of his headset jack using one of the cameras he uses in dentistry:

The interesting thing to note about this picture is that the inside of a headset jack is all white. All that dark stuff is crud. Now the pin that detects whether or not a headset is connected is buried under that dark crud. Once he cleaned it out, his Nano stopped pausing when the screen turned off.

Here is a picture he took of the inside of my Nanos headset jack:

You can see quite a difference. That silver bit at the top edge of the bottom is what your headset jack needs to be touching for it to be detected by the Nano. If there is anything between your headset jack and that bit, your Nano will pause when the screen turns off or when you hit the sleep wake button.

The only other thing that could cause your Nano to pause would be if that pin at the bottom is damaged/missing/abducted/broken/disconnected/etc.

That is the long and short of it. If the inside of your headset jack looks as clean as picture 2 and you are getting pausing - you should take your nano back to the Apple store or call Apple support. However, the odds are that you have lint, mud, ear wax, cheese, sand, confetti or some other random crud stuck in there that is causing your problem. Or - you are just not pushing the headset in far enough.

The only other thing to take from all this is that you should think about where you keep your nano when it does not have a headset jack plugged into it. Pockets, purses, backpacks or all those little places to shove it in your car are likely to leave it vulnerable to all kinds of crazy junk finding its way into the headset jack and screwing up your ability to play music without pausing.

Hope this has helped.

i

Thanks for the detailed post iPW. Good job with the pics. I hope an update comes soon. I've tried everything under the sun to get my ipod working again including several detailing/cleaning sessions. Either I'm not cleaning it properly or I've broken something. Nothing has worked using various headphones. I've basically got a paper weight here (that doesn't keep too many papers down 🙂 ).

If you have gone through all that has been described in this thread... including insterting all the way, cleaning, etc. and it is still happening, you should take the Nano to the Apple store. It is likely there is something physically wrong with either the headset jack or the internal wires connecting it to the rest of the device.

i

So I see there has been an update. It doesn't appear this was addressed. Am I wrong and just missing something?

The 1.2 update did not change anything about the "defensive pause" thing. It is actually a feature to make sure you don't accidentally discharge your battery. Here is the post to help those with this issue:

Your nano is pausing playback when the screen goes dark (Either when it goes dark on its own or when you click the sleep/wake button). The reason for this is that it is not detecting your headset. You may be able to hear music, but the headset jack is not inserted enough for the nano to detect that it is there (or something is blocking the connection). Here are your three options:

1. Insert the headset jack harder. Most folks find that this solves their problem. If you can see ANY of the silver of the plug when it is inserted, it is NOT fully inserted. You should feel and hear a click" when it is fully inserted.
2. Clean out the crud in the headset port. If you have tried #1 and it just won't insert all the way, it is likely that you have crud in your headset jack. Shine a light in there. The entire inside of the jack is white, so if it looks dark down at the bottom, there is probably crud down there. You can try blowing it out or using canned air. Just understand that shoving anything else in there to clean it out will be taking your warranty into your own hands! However, I have cleaned mine out using whatever was handy and small enough to fit in there and so far so good. Your results may vary!
3. Take it to the Apple store. If you have really tried with 1 and 2 and it is still happening, then there might just be something up with your headset port or your headset jack. If it is the headset jack, you can look closely at that and be pretty sure if that is the problem. Try another headset to make sure. If you have worked all the way through to this point and it is still happening, it is time to take it to the Apple store.

i

Hi Ipod Whisperer You are definitely right. I fixed this problem through the info's you posted. BIG THANKS TO YOU!! =)