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Ritcho Author

Level 1

0 points

Is it my graphics card that is causing the crash / freezing?

During the last week my computer has been freezing. Nothing changes on the screen but keyboard mouse unresponsive. If listening to music it makes a horrible sound when it crashes. Below are the 3 kernel reports i collected. They seem to point to the graphics card but i'm not an expert. I have about a month left on my warranty - be great if anyone could suggest what i should do.

Thanks in advance.

1

Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.2.6)@0xc55000->0xd0afff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
com.apple.nvidia.nv50hal(6.2.6)@0x1585000->0x1999fff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

2

Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.2.6)@0x157b000->0x198ffff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

3

Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.19)@0xd26000->0xd30fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
com.apple.nvidia.nv50hal(6.2.6)@0x157b000->0x198ffff
dependency: com.apple.NVDAResman(6.2.6)@0x967000
com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

Macbook Pro 2.66 i7, Mac OS X (10.6.6)

Posted on Feb 27, 2011 5:07 PM

33 replies

prbsparx

Level 1

30 points

May 24, 2011 11:19 PM in response to Ritcho

Each of you that are having a problem with your MacBook Pros. There is a known problem with certain MacBook Pros. The nVidia Processor in the machines listed on Apple's knowledgebase article are covered under Apple's extended repair policy, and in many cases will have the logic board repaired free of charge.

Please see Apple's knowledge base article: http://support.apple.com/kb/TS2377

sdreyf

Level 1

0 points

May 26, 2011 6:03 AM in response to prbsparx

The problem you're referring to is not applicable for a MBP 2010.

My MBP was repaired with a new logic board and the issue has disappeared. It's been now 3 days without a single crash. I think I'll get the AppleCare before the original warranty expires, just in case.

Sébastien

prbsparx

Level 1

30 points

May 26, 2011 11:22 AM in response to sdreyf

That is correct. I failed to see the "Product Info" at the bottom of posts. Just started using the forums, still getting used to that feature.

Is it my graphics card that is causing the crash / freezing?