Level 1

0 points

Army Knowledge Online (AKO)

I'm in the Ohio National Guard, and when I'm not drilling I am a Graphic Designer for my normal job. When I came into contact with AKO I said to myself "well this feels like Army". I have never seen such a terrible network site as AKO. They try to do so much but you can tell its just a bunch of nerds setting up and overwhelmingly secure website and they never thought "Hey will this even be user friendly?" For the level of traffic this system gets its amazing the lack of quality this thing has. I wish that the high and mighty "leaders" of this thing would send this to Apple to do their magic. Apple has shown you can get all the security without compromising Elegant Design, Costumer Service, and Ease of Use. This is a cry from the lower working soldier to Apple... PLEASE HELP US!!!

Macbook Pro, Mac OS X (10.5.8)

Posted on Mar 2, 2011 5:21 PM

23 replies

romad

Level 3

933 points

Apr 15, 2011 8:19 AM in response to J.K. ROFLing

Call the toll free number. From the MyPay Contact Us page:

IMPORTANT INFORMATION ABOUT MYPAY SECURITY CHANGES - Read More
If you are still experiencing difficulties after following the step-by-step instructions, please contact our Centralized Customer Support Unit toll free at 1-888-DFAS411 or DSN 580-5096, and press # 5 for myPay. The hours of operation are 7 a.m. - 6:30 p.m. Eastern, Monday through Friday.

Message was edited by: romad

BTW, I absolutely HATE that virtual keyboard.

May 17, 2011 7:17 AM in response to fritterdog

Fritterdog, read your post. Is there an actual number to call for help trying to get imac to connect with ako. I'd like to get the windows computer off my desk. But am having trouble gettting logged into ako. Thx.

Aug 8, 2011 2:45 AM in response to Tuttle

@Fritterdog,

I can't even get to the welcome screen on AKO, I just bought a new computer in part because I wanted to be able to check my AKO while I'm not in the office. Do you know why it won't even load the first screen?

rccharles

Level 6

13,037 points

Aug 9, 2011 12:05 PM in response to PVT King

Here is an algoritm for remember a long password.

make up a sentence.

The little green men came form Mars on Farm Road 1 in region 5.

Taking the first letter of each word, your password would be

TlgmcfMoFR1ir5

I'd write down the password & place it in a secure place.

-----------------

You can run Windows on an Intel Mac.

Don't miss the free VirtualBox.

"VirtualBox is a general-purpose full virtualizer for x86 hardware. " Runs Windows on Mac OS.

http://www.virtualbox.org/

Robert

mouh60

Level 1

8 points

May 12, 2013 3:57 PM in response to PVT King

The problem with AKO from what I see and experience is that AKO is designed for IE/Windows. If security is the sticking point then, Windows OS is definitely NOT the way to go as far as AKO is concerned. Apple OS security is 100x better than Windows and, Apple has also made it easier for their users to regain most of their Windows access through Boot Camp while retaining the benefits of Apple security. C'mon Army, lets get with the program !

Their website is cluttered and not simple but that's our only option and, the Army knows this. :-(

May 14, 2013 11:44 AM in response to mouh60

You are responding to a thread that was last updated over a year and a half ago. Probably time to let it die and find a more appropriate venue for airing these complaints.

mouh60

Level 1

8 points

May 14, 2013 12:22 PM in response to Kilgore-Trout

LOL !!! **** shame....all that time has transpired and AKO hasn't improved.

May 14, 2013 12:57 PM in response to mouh60

mouh60 wrote:

LOL !!! **** shame....all that time has transpired and AKO hasn't improved.

I sympathize. And don't give up airing your complaints. Just not here where it will likely not do any good.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Army Knowledge Online (AKO)