Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown IMEI/ICCID

Hi, after using the phone for several hours my carrier crashes and after i reboot my device i get to see the iTunes logo and when i press the sign it shows;

IMEI: UNKNOWN
ICCID: UNKNOWN

When i reconnected the iPhone several times, iTunes will activate the phone.

The phone is bought at a local retail store, and is factory unlocked. If i restore it with iOS 4.2.1. it works for a few hours and after that it stops again.

Message was edited by: JonDo71

iPhone 4, iOS 4

Posted on Mar 6, 2011 2:11 PM

Reply
31 replies

Unknown IMEI/ICCID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.