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new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

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968 replies

Jun 29, 2011 4:54 PM in response to LaraJones

Having the same problem here, tried contacting support but first thing they wanted was payment for support even though my Macbook air is only 5 months old! It's almost as if they new of the problem and just were trying to get ride of me.


Tried all the solutions both on apple forms and through googling but still getting the same problem no matter what i try. Please let me know if anyone has a fix! Apple support i wish were more helpful!

Jun 29, 2011 5:44 PM in response to byrne1234

*** Reporting back on my Starbucks test ****


This is far from a scientific test, so don't take this as definitive. I had a meeting at Starbucks this afternoon. Took the occasion to bring my MBP along and do a little field test.


Was able to get on the Starbucks/ATT free WiFi connection no problem. RSS signal level was about the same as I get at home about -70 dbm, and the data rate was about 32 Mbps. There's was two other secure WiFi networks nearby - a Verizon store and a restaurant - plus lots of other people camping on the Starbucks network. So plenty of oppty. for interference, etc. Bottom line - for the short period I tried it, the connection worked and stayed up. I tried taking airport off/on several times to make sure it would re-connect, which it did do OK.


The thing that is most troubling is that a MBP exhibiting connectivity problems sitting right next to another device, such as iPad, iPhone, Macbook Air, or a PC/WinDoze works just fine on the same network.


Right now I am sitting at home with a -70 dbm RSS and a 54 Mbps connection, no drop out. And I guarantee, sitting in the exact same location sometime in the future, a minute, an hour or tomorrow, sometime guaranteed, I will have the problems sitting with the MBP in the exact same location.


So what do I make from all this? Seems to me maybe Apple has a problem working with certain routers, some of the time. And it works with others some or most of the time no problems. Which of course in the long run is still not acceptable. We don't get to pick the routers in public WiFi environments.

Jul 1, 2011 9:30 AM in response to ForEveryBody

I just formatted and reinstalled the OS from the 10.6 disk (hey! I'm a Windows guy from way back. FFR fixes everything!) and upon booting to the base OS with no updates, I am connected to our wireless network.


Upon installing the update to 10.6.8, including all available updates on a clean install, my wireless is still working!


---later that day---


After restoring my data using the Migration Assistant and Time Machine, I'm back to no wireless. Following the migration assistant, there was a notice of incompatible software in AT&T connect that was not restored to my HDD. I used the uninstall utility included with Global Connect (an AT&T program that I use to connect using a laptop card). Still no wireless connection. I looked in the preferences folder for more anything related to AT&T, but there wasn't anything there.


I downloaded and installed the latest version of the Globetrotter connect software for my wireless cell card, still no wireless. I'm not convinced it's some kind of conflict with that software anyway.


Back at square one, but it means that software or a restored setting somewhere is interfering with the wireless capability of my MBP?

Jul 2, 2011 1:33 PM in response to Csound1

I just wanted to report that I'm still having the problem; I'm going to try and report the issue to Apple again via their feedback form. It's really a huge challenge with those of us who are world travelers and constantly rely on wireless networks to send deadlines. It's so bad on some combinations that I've reverted to using my satellite phone to send some work. A very expensive workaround.


I also hope that Apple fixes this; 10.6.8 made no detectable change to my issues.


Is anyone out there tried the latest Lion developer seed?

Jul 2, 2011 1:44 PM in response to LaraJones

After messing around with this for several months, including a new modem and router I took my MBP in to the apple store to have a diagnotic run. The test revealed nothing but the decided to replace the wifi card anyway. They had to order it so it's going to be a few days before I know if this will fix it or not. The guy in the store indicated their were no offical bug related to the early 2011 MBP but it sure seems like a lot of people are having the same issue with them.

Jul 2, 2011 2:03 PM in response to ostatesman

I changed my routers encyption to wpa2-psk, and i have been happily browsing the web for a few months now, youtube streams etc, its not fully up to ethernet speed but its 95% better, I had forgotten about this issue untill I went to a friends and connected to there network, couldnt even get web pages to load...this by no means a fix but its a band aid to the problem on your own network.

speedtest.net results using wifi
ping:14ms which is better than my ethernet
download: 16.28 mbps slightly slower than ethernet
upload: .86 mbps which is the same as my ethernet.


currently a wall seperates my mbp and my router

User uploaded file

Jul 2, 2011 3:41 PM in response to thorsten_79

Your MacBook pro will never be connected to two frequencies at the same time... It's either 2.4 or 5GHz... Never both at the same timer... If it switch you to your 2.4Ghz network, it means that your 5GHz is not available or if you have the same network name for 2.4 and 5GHz, 2.4GHz might be stronger...

Configure a different name for the 5GHz and I can assure you that it will never switch to 2.4 unless 5 is not available at all...


I have the same router and I never had any problems on 5GHz...

Jul 4, 2011 3:26 AM in response to GreenTape

ooh man, I may be close to forgetting this issue...

After updating to os X 10.6.8 last week I have a much more stable performance. I havent done any tests except I recognized that I haven´t been thinking about this problem, cause it wasnt there. With all my other macs, 2 mac mini, 1 mac book, and an oder mbp, none of them had this issue. All connect just fine to the Airport Extreme.

The only problem was the 2011 MBP... and that was really bad. But hopefully the problem may be resolved. Anyone else find better improvement with 10.6.8?

Jul 5, 2011 3:19 AM in response to LaraJones

Hey Dude´s...


I buyed my MacBookPro8,2 i7 in February this year and have (only sometimes) Ping and Wireless Problems.

I called Apple Support, went to Genius Bar and so on - no really help or solution´s.


I changed my FritzBox 7290 to an Airport Extreme and it seems to solve the problem - but only for several days.

At Hotspots in Bars or Cafes everything seems to work fine - include the Ping Times....


But i think the Problem maybe something else - so please checkit on your own ;-)


I have Little Snitch or HandsOff running on my System since the beginning - and the wireless dropping stopped since i uninstalled this two applications - on 10.6.8 and now on 10.7 GM i run only HandsOff (but well defined rules) and TATA no no no more wireless dropping or dropping connections.


My Ping is also fine.... so what do you think about the software firewall things?

new macbook pro 2011 weak and dropping wireless connection

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