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new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

968 replies

Jul 8, 2011 4:59 AM in response to RegisTN

Don´t give up...

none of that stuff worked for me either... I spent hours working on the router setup...

turned off IPv6, turned only the 5 gz frequency on... moved the position of the AE... nothing worked... except the 10.6.8 update. And now i´ve got a real stable connection.


Really, my 2011 MBP is really working great. (1 month ago I didn´t think I´d write that.)

I just did a ping test and lost no packages... (it used to loose so many packages...)


I haven´t tested it on another network... and my network is with Airport Extreme and an Airport Express as a repeater. So... I may still have a suprise at a coffee shop... But for now, thats it for me.

Best of luck.

Jul 8, 2011 5:55 AM in response to msm msm

Hey msm msm...


Your "ping test" ... what were you pinging when you saw lost packets?


1. Router or other device on your local 'net; or


2. Something (like google.com or apple.com) in the cloud?


Personally haven't tried a ping test here to see what's going on, suppose I should.


I am running 10.6.8 and still experiencing problems same flakey behavior as before.

Jul 9, 2011 9:42 PM in response to LaraJones

Hate to do a "me too" post but I am having the same issue. I thought I was having network issues with my router and started doing test with my other macs in the house. All work great except for my new MBP. I get dropped packets, long ping times, and overall very poor performance on wireless with the new MBP.

Jul 10, 2011 12:21 AM in response to LaraJones

Greetings, all:


Welcome to our unhappy club. I'm sorry I can't chime in with some good advice on how to fix this. I've just posted a second time on Apple's feedback forum. I encourage you all to do this. I'll be back in the States soon and am just hoping that apple will replace my computer. It's caused a lot of headaches.


See http://www.apple.com/feedback/macbookpro.html


Good luck,

Noah

Jul 11, 2011 12:36 AM in response to mfwells

hey mfwells,

Sorry to hear about the problem persisting even with the 10.6.8 update. It worked for me.

Although I live outside of the states and this may be a variable that is different to your case.

To answer your question:

I could ping anything... and I would loose so many packages... the connection would be lost... I had nothing but headaches. I am a little afraid of upgrading to Lion... could cause a setback for me.

Its definitely a software problem and most likely will be fixed with some update or Lion. I wish you the best.

Jul 11, 2011 2:21 PM in response to Sielk

Sielk,


99.99% says it's software. Used to work fine on older releases of OSX, back in 10.4 and possibly 10.5 days. Problems started cropping up with 10.6 era software, and seems to be limited to the MBP series of hardware. Other computers, Macs, iMacs, Macbooks, etc. running 10.6 x not experiencing these problems.

Jul 11, 2011 2:30 PM in response to mfwells

Please do not confuse topics and inter people. This topic is specific to the issues we are having on Early 2011 MBP not any other machines or releases. This very well is possible to be a hardware issue and not a software one, I`m assuming this is the case as we had over 3 updates now. We havent heard from any one here that have new iMACs with same basic cards so I`m assuming it is isolated to the Early 2011 MBPs. Again to show how this is just related to that line, start a file transfer on a local network while connected to the N at 450 and have a ping going at the same time you will see the drops and will see a specific issue. This is all related with disconnects/drops etc.....


Thank you and have a great day.

Jul 11, 2011 2:45 PM in response to yozhbk

yozhbk,


To clarify so that there is no confusion, this is NOT specific only to early 2011 MBPs. I have much older MBP Model A1151, probably 2009 or so, and I have this problem as well. Further, I was not having problems on earlier releases of OSX. Hence, my conclusion that this is a software problem and not hardware. Having said that, it is certainly something interacting between the OS and the hardware, which may well be hardware specific to the MBP, explaining why no problems on other Macs. The WiFi on the MBP is a removable card, not mounted on the motherboard. When I was having problem with MBP, I jumped to the conclusion that it must be the hardware. So, I changed out the card for a new WiFi card (more recent version of the card, with support for N speeds as well). Experiencing same problems with that new card, same as the old card. Only conclusion I can draw from this plus the many earlier posts, is that my original card was not bad, the new card did not fix the problem, and the problems arrived with 10.6.x and not before, and that it is not my router, my environment, etc. as other devices located right next to the MBP work fine at the same time.

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new macbook pro 2011 weak and dropping wireless connection

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