LaraJones
Level 1 (0 points)

Q: new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

by LaraJones,Solvedanswer
LaraJones LaraJones
Level 1 (0 points)
A:

Good morning,

Needed a moment to find my thread...the new structure...if there is any at all left is not very comfy to find your way around her in the support forum, I find....

 

News from my side....

Back home in Bavaria, back in our 32 MB Net. MacBook does not drop connection not on Bootcamp not on Mac OS Becuase of the strong link. if you look on the wireless symbol everything looks fine.

BUT

- Doing the ping test shows same horrible result like everywhere else before. Ping is going up and down, shows tomeouts.

-Downloads are very very slow considering our net speed.

-Streaming absolute NOT possible.

 

My old Fujitsu T4215 and all the other Wndows Mashines my husband uses in our net are working without any kind of problems...but we know this already, don't we????

 

I was visiting our local Apple supplier yesterday, with the paperworks about the work which was done on my MacBook in Melbourne, change of Networkcars, wihtout any change to the better.

 

Her suggested to call apple and tell them to change the logiboard next and so I did!!!! On Monday I will bring my MacBook to the apple store. Than it gets send in and I have to live ten days wihtout it.... fantastic....

 

Will keep your informed if it helps....I have got my doubts BUT what wcan we do...

Posted on Apr 16, 2011 10:03 PM

Close
LaraJones

Q: new macbook pro 2011 weak and dropping wireless connection

  • All replies
  • Helpful answers

first Previous Page 3 of 65 last Next

  • by Noman84,

    Noman84 Noman84 Mar 21, 2011 1:37 PM in response to DanielF823
    Level 1 (1 points)
    Mar 21, 2011 1:37 PM in response to DanielF823
    DanielF823 --- I have a glossy 15" Hi Res display on mine and the same issues ... so it not the aluframe related issue. I have the issue on both Win7 and OsX. ---

    I'm sure not everyone realizes that this issue exists because they don't usually connect to public WiFi hotspots or multiple / different wireless connections in general. ... As I mentioned before, a USB WiFi dongle works great on both OsX and Win7 on all wireless networks everywhere, so its not an OS issue or a network security / encryption problem. Its probably a firmware / driver or hardware issue in the new Broadcom chipsets / 2011 MBPs.

    is there a way to get anyone from Apple to look at this thread ?

    Message was edited by: Noman84

  • by Ritchie 13,

    Ritchie 13 Ritchie 13 Mar 21, 2011 1:37 PM in response to Noman84
    Level 1 (10 points)
    Mar 21, 2011 1:37 PM in response to Noman84
    Has 10.6.7 resolved anyones wifi issues?

  • by Noman84,

    Noman84 Noman84 Mar 21, 2011 1:49 PM in response to Ritchie 13
    Level 1 (1 points)
    Mar 21, 2011 1:49 PM in response to Ritchie 13
    I'm updating now to test ... as indicated in the release notes:

    "Address issues in the AirPort driver for certain devices."

    Does not suggest specifically if it fixes the issues with the Broadcom chipsets on 2011 MBPs .

  • by iharris,

    iharris iharris Mar 21, 2011 2:43 PM in response to Noman84
    Level 1 (0 points)
    Mar 21, 2011 2:43 PM in response to Noman84
    I just upgraded to OS X 10.6.7 and there was no change to the latency issues.

    AirPort card's firmware still appears to be the same version.

  • by Noman84,

    Noman84 Noman84 Mar 21, 2011 3:17 PM in response to iharris
    Level 1 (1 points)
    Mar 21, 2011 3:17 PM in response to iharris
    Completed upgrade to 10.6.7 ... no testing done yet.

    For my BootCamp Windows 7 (64 Bit), I ran the BootCamp assistant on Mac OS X after the upgrade to 10.6.7 and had it download the windows support software and write it to a DVD. Then boot up Win 7 and opened the DVD drive (right click > Open) to run "Boot Camp > Drivers > Broadcom > BroadcomNetworkAdaptorWin7_64.exe" ... this apparently installed an updated driver for the Broadcom wireless network adapter. Updated from ver. 5.100.198.11 (Dated 1/22/2011) to ver. 5.100.198.14 (Dated 2/17/2011).

    So the driver seems to have updated to a newer build / version for me. Apparently the latency and connection isses are still there ...

    On windows I still get "Windows was unable to connect to ...." error messages several times before it manages to connect for a short while ... even then there is no internet connectivity ... the USB WiFi and my other laptop and iPhone connect without any issues whatsoever !

    Message was edited by: Noman84

  • by DanielF823,

    DanielF823 DanielF823 Mar 21, 2011 5:00 PM in response to Noman84
    Level 1 (0 points)
    Mar 21, 2011 5:00 PM in response to Noman84
    I have talked to Apple (And I higher level Wifi-Specialist tech with them) And they said, that since it was in windows that I was experiencing the problem, and not in OSX I would have to call Microsoft... and it was not their issue... I also Said that there were white a few people who were having the same issue...

    Like other people have said it's most likely minimally the routers fault but mostly the drivers... I doubt the firmware is the culprit...

    Speaking on hardware I am just waiting for the Tri-Band routers to come out... I have a 30MB connection and my dual band is a bottle neck of sorts...

  • by yozhbk,

    yozhbk yozhbk Mar 21, 2011 5:04 PM in response to DanielF823
    Level 1 (0 points)
    Mar 21, 2011 5:04 PM in response to DanielF823
    Airport extreme is able ti transfer at 100mb when its not droping traffic from new macbooks pro. So You can elemenate the bottleneck

  • by anguish,

    anguish anguish Mar 22, 2011 3:49 AM in response to yozhbk
    Level 1 (0 points)
    Mar 22, 2011 3:49 AM in response to yozhbk
    was hoping that 10.6.7 would sort this and even whooped with joy when I saw there was an update, sadly same issues still persist - spoke to apple support uk and was sent the following article

    http://support.apple.com/kb/HT1365?viewlocale=en_US

    not the greatest but I'm not sure he knew what else to suggest.

    didn't know whether to laugh or cry at the suggestion that I could connect via ethernet instead - it's PORTABLE laptop Apple ! P-O-R-T-A-B-L-E.

    Ironically, my Mac Pro, iPad, iPod and old MacBook Pro are all seamlessly connected via my Netgear Router.

    Better go switch off that microwave oven hey.

  • by Arzenal,

    Arzenal Arzenal Mar 22, 2011 8:54 AM in response to LaraJones
    Level 1 (0 points)
    Mar 22, 2011 8:54 AM in response to LaraJones
    I have a brand new 15" MBP Early 2011 and it seems to drop its wifi connection when I let the computer idle.

    I have a brand new Airport Extreme so its not like I'm using some random router. I also only use OS X, so its not an OS issue.

    Definitley an issue, without a doubt.

  • by Vincent H.,

    Vincent H. Vincent H. Mar 22, 2011 1:50 PM in response to LaraJones
    Level 1 (0 points)
    Mar 22, 2011 1:50 PM in response to LaraJones
    RE:diddly squat MacOS update (10.6.7)

    Unfortunately, The Update resolved NOTHING.

    My ping respond times are just as bad as they were before and I am still experiencing constant Kernel-Panic screen.

    Apple-people: what happened to Quality Assurance Testing?

  • by dmallo,

    dmallo dmallo Mar 23, 2011 2:53 AM in response to Vincent H.
    Level 1 (0 points)
    Mar 23, 2011 2:53 AM in response to Vincent H.
    Same problems here but only with certain APs (Comtrend) in MacOSX. In Windows 7 (bootcamp) no problems at all.

  • by Birdie18,

    Birdie18 Birdie18 Mar 23, 2011 7:22 AM in response to LaraJones
    Level 1 (0 points)
    Mar 23, 2011 7:22 AM in response to LaraJones
    Same here, Apple please fix it ASAP. That's just ridiculous for people to restart AirPort on daily basis.

  • by Noman84,

    Noman84 Noman84 Mar 23, 2011 9:50 AM in response to DanielF823
    Level 1 (1 points)
    Mar 23, 2011 9:50 AM in response to DanielF823
    In response to DanielF823: "+I have talked to Apple (And I higher level Wifi-Specialist tech with them) And they said, that since it was in windows that I was experiencing the problem, and not in OSX I would have to call Microsoft ... and it was not their issue...+"

    First of all its an issue that occurs on Mac OS X as well

    How do you go about changing the router for every WiFi you have to connect to ... I have no control over all the public wifi hotspots at restaurants and hotels .... and why does a $25 USB Wifi device, my old laptop, my iPhone and every other person's device work without any issues at the same location and my MBP refuses to connect ?

    Sorry for sounding harsh there ... ... not for you Daniel

    <Edited by Host>

  • by anguish,

    anguish anguish Mar 23, 2011 10:29 AM in response to Noman84
    Level 1 (0 points)
    Mar 23, 2011 10:29 AM in response to Noman84
    It's been over 48 hours since I spoke with apple care, after upgrading to 10.6.7, we reset the power management, and then the PRAM, and so far I've stayed connected and not dropped.
    Hopefully not speaking too soon......just wait till next time I have to hit the space bar to wake from sleep........

  • by Noman84,

    Noman84 Noman84 Mar 23, 2011 10:55 AM in response to Noman84
    Level 1 (1 points)
    Mar 23, 2011 10:55 AM in response to Noman84
    Okay ... the moderator / admin / host removed parts of my previous post ... about Apple advertising everywhere that MBPs can run windows and at the same time a senior wifi specialist claiming that its a windows issue and they won't help ... I'm not repeating that comment here so please don't remove this one ... because it would then be censorship and not moderation.
first Previous Page 3 of 65 last Next