App audio not working after iOS 4.3 update

Level 1

4 points

Mar 17, 2011 4:44 AM in response to Dude93

That seems to work! Huzzah for a workaround--though they still need to fix the bug.

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Mar 21, 2011 11:36 PM in response to Dude93

Thanks for this advice, I meet same issue and I set the switch to "rotation" too.

I will try this after I get home today and report it back.

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JimHdk

Level 7

28,874 points

Mar 22, 2011 4:38 AM in response to Dude93

Dude93 wrote:
My locking sound and keyboard typing sounds were not working either. I figured something out. Try this. When programming the slider bottom to operate the lock orientation make sure you have the sound slider to the ON position. If you have it in the mute position your sounds will not work after you've finished programming the slider button to control the lock orientation.

If you program the switch to be an orientation lock while the switch is in the "mute" position then the program change does not change the fact that the iPad is in "mute" state. After you have changed the function of the switch to "orientation", display the "recent apps" tray by double clicking the home button. Swipe the tray to the right to reveal the "mute" control at the far left of the tray and "unmute" the iPad.

This is not a bug.

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alto2

Level 1

4 points

Mar 22, 2011 4:41 AM in response to JimHdk

I beg to differ--any change this unintuitive that requires a workaround like this is most definitely a bug. The switch is either a mute or a rotation lock, we were told. Not a weird combination of both if you happen to choose one setting over another at a certain moment that no one warned you about. At the very best, it's poor design programming.

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JimHdk

Level 7

28,874 points

Mar 22, 2011 5:34 AM in response to alto2

alto2 wrote:
I beg to differ--any change this unintuitive that requires a workaround like this is most definitely a bug. The switch is either a mute or a rotation lock, we were told. Not a weird combination of both if you happen to choose one setting over another at a certain moment that no one warned you about. At the very best, it's poor design programming.

Reread my post. It's not a bug or a design error. The switch is not a weird combination of both. Your viewpoint is perhaps skewed by never having wanted the mute function in the first place.

However, for example, suppose one is using the switch as a mute switch and has it in the mute position. His iPad is muted as he desires. He then decides to change the function of the switch to be an orientation lock. Should changing the function of the switch also unmute his iPad? No, that doesn't make any sense. If you have the switch in mute position and change the function of the switch to be an orientation lock your iPad should still be muted. To unmute it is simple. When you change the function of the switch to be an orientation lock you still have the "mute"/"unmute" capability available. It's in the "recent apps" tray at the extreme left. In the example I am using the user would simply bring up the "recent apps" tray by double clicking the home button, swipe the tray to the right to show the mute button (which would be in the mute state) and tap the button to unmute the iPad.

It's rather ironic that, since so many here complained that they didn't need a mute switch, that they would have the switch in the "mute" position before changing it back to an orientation lock and get befuddled. Oh well! 😉

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alto2

Level 1

4 points

Mar 22, 2011 5:51 AM in response to JimHdk

Jim, I can and did read your post. I'm not sure you read mine. Your logic that makes no sense. Of course, if you change the function of the switch, the mute should no longer apply, because you're obviously turning off that functionality for that piece of hardware. As a result, the user then expects effecting a mute to be a matter of using the volume rocker to raise or lower the volume as you prefer. My point remains that any intended usage as you describe is unintuitive (because it +does not behave as expected+) and thus, at the very best, an illogical design, if truly it is by design at all. As it stands, the behavior is hardly straightforward and smacks of only half the mute switch programming being successfully changed over to an optional model. Ergo, I maintain that this behavior is, indeed, a bug.

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Mar 22, 2011 6:01 AM in response to alto2

alto2 wrote:
Jim, I can and did read your post. I'm not sure you read mine. Your logic that makes no sense. Of course, if you change the function of the switch, the mute should no longer apply, because you're obviously turning off that functionality for that piece of hardware.

No, you're not necessarily turning off the functionality, merely changing how you access it. It makes perfect sense to me. However, you should submit your feedback to Apple:

http://www.apple.com/feedback

As is evidenced by the fact that they make the function of the switch selectable, they do listen to feedback. I'm not sure, though, that you'll be able to muster the same amount of feedback changing the switch function did.

Best of luck.

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JimHdk

Level 7

28,874 points

Mar 22, 2011 6:21 AM in response to alto2

alto2 wrote:
... As a result, the user then expects effecting a mute to be a matter of using the volume rocker to raise or lower the volume as you prefer.

One might have that expectation but one would be wrong. If you configure the hardware switch to be an orientation lock the mute switch is still there it's simply moved to the recent apps tray. The new configurability of the hardware switch simply changes which function (orientation lock or mute) is done by the switch. It does not eliminate the other function. The function not performed by the switch is done by the button on the "recent apps" tray.

Note that the "mute" switch was never the same as using the volume rocker switch. This is a misunderstanding of the purpose of the switch. It did not mute all sounds as the rocker switch does. It only muted selected sounds like alerts, key presses, etc. It did not mute music or video.

Ergo, I maintain that this behavior is, indeed, a bug.

I guess that's your right but I doubt Apple feels that way.

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alto2

Level 1

4 points

Mar 22, 2011 6:41 AM in response to JimHdk

I'm not going to argue with you about this all day, but I will say that the fact that the mute switch never actually muted everything always seemed off to me, too. But that's a side issue. You may or may not be right that we're expected to check the apps tray for the mute status now, but if that's the case, Apple should have mentioned exactly how it was changing the functionality at some point. One of their myriad emails about iOS 4.3 would have been a great opportunity, but they didn't take it. Part of the issue here is that if they're going to do something that's not intuitive (which is pretty surprising for Apple, hence my feeling that this is a bug), there needs to be some communication. A debate like this shouldn't be happening here if the bug truly is a "feature."

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Mar 23, 2011 5:05 AM in response to alto2

It is either a bug or a poor design, no doubt.
J

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Mar 31, 2011 8:32 AM in response to IdrisSeabright

Yes - the mute button is still there - the bug that exists is that under Settings>-Sound it does NOT show that the audio is muted -so you check the software set up and the unit shows it is not muted -0 but the hard ware button is muted. So yes, you need to unmute the hardware button along with the software mute =- Apple needs to change the software so that when the hardware mute is on there is some kind of indication on the software side -

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Reker

Level 1

0 points

Apr 21, 2011 9:58 AM in response to IdrisSeabright

What a great help that was for me. Thanks a lot. Didn't know about the double tapping. Still don't understand why sound works for some apps and not for others. Anyway, thanks again.

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Jun 27, 2011 9:21 PM in response to JimHdk

Hi I'm experiencing a different issue, I wonder if you can replicate it.

My iPad speakers work great when it's not plugged in but if I plug it in to charge it, it mutes. I charge it overnight and also use an app an my alarm clock - this hardly seems to me to be an unusual combo. Ever since installing the new os, I have to leave my iPad unplugged when I go to bed or the alarm wont work.

This behavior is consistent across all apps I have tried, in the iPod app a message is visible in the upper left that says "connector dock". When I unplug from the charger this message goes away and the speakers work again.

Please note: the iPad is not in a docking station such that it would make sense to disable the speakers, it's just charging.

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Jun 27, 2011 11:00 PM in response to alto2

Hi I'm experiencing a slightly different issue, I wonder if you can replicate it.

My iPad speakers work great when it's not plugged in but if I plug it in to charge it, it mutes. I charge it overnight and also use an app an my alarm clock - this hardly seems to me to be an unusual combo. Ever since installing the new os, I have to leave my iPad unplugged when I go to bed or the alarm wont work.

This behavior is consistent across all apps I have tried, in the iPod app a message is visible in the upper left that says "connector dock". When I unplug from the charger this message goes away and the speakers work again.

Any advice?

Please note: the iPad is not in a docking station such that it would make sense to disable the speakers, it's just charging.

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