Significant light leakage, few light botches on sides/corners - defective?

I receive a call from my local apple store this afternoon letting me know my replacement iPad 2 came in. I plan on bringing my 1st gen in with me (which is flawless)to show them what I am looking for in a working iPad. If my replacement doesn't live up to my standards I will refuse the replacement until I get what I want. I demand satisfaction and will not give up until my "standards" are met. Everyone else with this problem should do the same, your iPad is defective and Apple WILL replace it. When people settle, like with the iPhone 4 bumper, your letting apple take advantage of you, and the problem will continue to go on unfixed.

I called Apple Care to set up a return on my first iPad 2 due to the light leakage and just received my replacement today. I turned it on and its actually worse than the 1st. I called Apple right away to see if I could just keep my first and send back the replacement and they said no as the new one was now the active serial number. The closest Apple store is 2+ hours from here so I am irritated!

I picked up my Ipad 2 at the Burlington Mall Apple Store on launch day. Noticed the problem that night. Waited a week in hopes it might get better - nope still the same. Returned it yesterday and sure enough the new iPad has the same problem though not as bad. Trying to decide if I can live with it.

BTW is there a "window" that I can exchange it? I'm thinking that there's no point in bringing it back for at least a month, maybe by then Apple will have fixed the problem. Of course if there's a time limit on exchanging it for a new one I might be better off asking for my money back.

Message was edited by: Jack...

Just lay it screen side down in a warm dry enviroment, not to exceed the operating specs..listed on the Apple web site as-
+Environmental Requirements Operating temperature: 32° to 95° F (0° to 35° C)+
+Nonoperating temperature: -4° to 113° F (-20° to 45° C)+
+Relative humidity: 5% to 95% noncondensing+
+Maximum operating altitude: 10,000 feet (3000 m)+ .

This may help the glue to dry/set/adhere...and it can't possibly cause damage. Afterall, it MUST be designed to support it's own weight, or that would be a huge design flaw!

Message was edited by: PattyM2

Message was edited by: PattyM2

Press Release 12:00pm Tues 3/22/2011...

"Steve Jobs denies that light leakage is an issue. The problem lies in that we are viewing the Ipad 2 wrong. In order to view Ipad2 correctly, you have to set the lighting to the lowest setting and view in direct sunlight. Jobs says 'Thats how the Ipad2 was designed to be viewed...'"

Wow I tried that and it worked! The bleeding issue is GONE!

Seriously though still loving my light bleeding Ipad2. Wonder how the PR will spin this one.

In Humor and Jest,
Mike

Hi Everyone:
I have a 64 GB with NO apple smart cover and mine has pretty bad leakage as well. I am returning it to Walmart in the morning. I will wait till they make it better.

PR isn't going to respond to this issue...

they are sending me a replacement (my 4th) and they said "it will meet Apple's standards" - when I asked for her to define Apple's standards she uhm, well she didn't LOL.

So unfortunate.

I just got off the phone with apple and they said they would let me send it in and they would fix or replace it or I could just return it to walmart. I think I'll just return it. I can wait to see if they clear things up in the future. I wanted a white one anyway and settled for black. Good luck everyone.

I just returned from the Apple store with my 3rd replacement iPad 2. And, yes, it has the light leakage as well...

Perhaps I should wait a few days to see if the new shipments have the defect. Just ridiculous that 3 iPad 2 in a row would have it. Sheesh!

Of course I've had the same problem. Lower left corner the worst. Called and spoke to apple, acted like it was something "strange". Think I'll wait a few weeks. iPads are covered for year for manufacture defects even without additional worthless apple care correct?

***** huh? They are sending me another and I am going to send my current one in for a swap.

This will be my 4th/___sbsstatic___/migration-images/migration-img-not-avail.png

I can't believe it. If this next one has it (which I am darn sure it will) I am definitely returning it. Might as well wait for the iPad 3.

What a bummer.

It seems to be such a widespread issue that I actually think those that do NOT have it are the Defective Units 🙂

Hey man -- I saw it, and it's an improvement, but it's nowhere near the quality of my 1st gen iPad's screen -- and I still see the defect in your second pic. I thank you though because yours is probably the best one the entire internet has seen -- which gives us hope!

It's been pretty much established by posts on here and other forums that ALL of them have the issue thus far, regardless what anyone says to the contrary. I'm putting my hope in the statement cultofmac got that they know what the problem is and (at some point) will start shipping units without the defective screen.

As I've advised others -- do NOT bother returning it unless you have some time on your hands -- plan to make an appointment with the genius bar at your local store and you can show the tech the issue in an area with low light. Have them go through every iPad 2 they have in stock until you find one that you think is acceptable. Chances are though, all the ones they open will have the problem. I so don't get why people think this isn't a big deal still and a lot of people are criticizing our complaints. It's unreal imho.

Totally man. I think it is really awful. They wont open all the iPad 2s for ya though. They have a really limited supply and they'll only open 1 new one for you.

I am trying my luck with their executive relations team. She is going to send me a new one (and this will be my 4th).

I can almost bet it will also have the issue. I'll end up returning it because I don't want to keep it and then in a month when they release versions without the defect, replace it with a refurb device. I'd much rather keep my money and get a retail swap once they've fixed the issue.

Amen to that! Take it back and return it..if it's doesn't meet ur standards I would do exactly the same...people at apple are providing defective iPads? Wt ****...unacceptable! Return it for full cash refund...good 4 u