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Can't access Camera roll after new software update on IPhone 4

Can you fix this? In photos, a list of albums appears including camera roll which usually sits at the top of the list towards the top of the screen. After a recent update it seems that the camera roll sits right underneath a grey translucent 'albums' bar. The 'albums' bar is not touch sensitive and therefore camera roll won't open also no way to scroll down and tap at the same time. How to fix this, anyone? Thanks.

iOS 4

Posted on Mar 15, 2011 7:10 AM

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41 replies

May 4, 2011 11:44 PM in response to Jessi900

The REAL problem seems to be that certain Apps when run will not let go of the iPhoto App. That is why by closing down the iPhoto app, or all the standby Apps, the problem of the translucent bar goes away but then comes back in a short time, (like you unsuspectedly run the real problem App...keep reading)


When you get the recent apps jiggling then only delete one-at-a-time and check if the problem in iPhoto is fixed. If it is now working correctly, you have found the culprit App.


My culprit App was "JotNotPro", which I recently downloaded and use as a pseudo scanner, which accesses iPhoto to do it's magic..


This should solve your problems, just remember to shut down the problem App after use until the App gets updated and repaired. Or contact the App maker directly to have them fix the problem.

Jun 24, 2011 8:34 AM in response to Jessi900

Had some major trouble getting this to work - I got the icons with the red "Do Not Enter" like buttons, but I could not get the icons to go away by tapping them.


Problem - The iPod was connected to iTunes after synching.

Solution - Eject the iPod from iTunes/the computer.


Thought someone else might find that helpful.


Thanks to everyone else who made the rest of this helpful!

Sep 12, 2011 9:39 AM in response to Jessi900

Ran into this challenge today, 9/12/11. Seems, as stated above, some Apps use Camera Roll (CR) and highjack control of it. In my case, TurboScan (TS) is the culprit. When I use TS, I can access CR without problem; however, there is NO functionality of the CR application except by the TS application. It may be difficult for Apple to vet this issue with so MANY third party apps. However, photo related applications "may" be the first ones to investigate. Good hunting!

Can't access Camera roll after new software update on IPhone 4

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