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itunes won't detect ipad 2

I've installed and re-installed the latest itunes 64bit on my win 7 machine. yet itunes will not detect it.
I've tried multiple usb cables. tried differnt usb ports yet to no avail.
every so often it will detect and let me sync but 99% of the time its an everyday battle to get my ipad to detect on itunes.

I have an iphone 4 that seems to detect fine. yet i can't figure out why ipad 2 wont detect. I've even restored my ipad 2.

I've tried everything I can think of.
I even formatted my computer, download itunes and install it on a fresh system and same problem.

I'm at my wits end. I can't understand why its so hard to detect it.

device manager sees it fine. but itunes locks up when i connect the ipad 2. if I disconnect it, itunes becomes available. Everytime I connect my ipad itunes throws a fit and becomes unusable for like 5 min, a very long pause as it thinks about something.


anyone have a workaround for this?

I went to the apple store and a tech there told me, buy a mac, that will sole your problem....seriously?
then he said or uninstall and reinstall. which I've done several times, that does not fix the problem.

Intel i7Core 965, Windows 7

Posted on Mar 19, 2011 3:56 PM

Reply
121 replies

Oct 24, 2011 6:15 AM in response to ninja_pimp

After doing some digging on the Apple website, I came across an article (http://support.apple.com/kb/HT1923) that said to delete iTunes AND all Apple components. After doing so, my iPad 2 connected to iTunes right after installation. It's tedious, but well worth it!


Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:

  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)

Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.

Oct 26, 2011 12:59 AM in response to ninja_pimp

Dear all,


What I have been observing is that the first time you connect your iPad2 to the Win7 64bit system, iTunes will recognize it fine. But only the 1st time. The following times, iPad2 is ignored.


What I did as work-around is to create a WinXP 32 bit virtual machine and capture the iPad2 USB connection with the virtual machine... It works fine always!!


Obviously, iTunes for Win64bit is a crock.

Oct 26, 2011 2:30 AM in response to ninja_pimp

Before the ios5 update I had no problem with iTunes 64bit , win7 64 bit , iPhone 3GS , iPhone 4 and iPad2


Now some times the iPad 2is recognized others not


Coincidence or not with theiPad connected to my computer and not recognized, I made a iPad reset , holdingboth sleep and home buttons for several seconds, after that (without disconnectingthe cable) its recognized again 🙂


Someone please make a tryand report the results

TX

Nov 15, 2011 11:15 AM in response to ninja_pimp

All,


Having struggled with this I seem to have found an answer for those that still had no luck. Reading multiple forums the issue (may or may not) be associated with Windows 7 64bit and those with Intel chipsets.


I seem to have fixed mine by going into the BIOS and disabling the USB advanced modes (on mine its the sleep and charge modes).


It may just be a coincidence, but having stuggled for 2 days it seems to have sorted it.


Best of luck!

Dec 5, 2011 7:29 PM in response to larushka

This worked for me (my service wasn't even started for some reason).


Thanks!


For those wanting to try:


Okay I found the fix that actually does work and is on the apple support page. Here it is:


http://support.apple.com/kb/TS1567


That being said, itunes does recognize and update, but I'm still getting the the not charging message. Hopefully that will go away with future updates.

itunes won't detect ipad 2

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