10.6.7 Freezes when attempting to run iTunes 10.2.1

Having the same problem here, I have a MBA 13" 128GB - 4GB
It totally freezes, and the only way to get it working again is to long press the power button.

Please, fix this annoying problem!

My daughter's having the same problem consistently on her new model (Nov/Dec 2010) MacBook Air.

My older refurb is fine.

Thanks for this. I tried just about everything...this alone has worked...at least for now.

Same problem. I unplugged my iphone 4, rebooted and for now it seems to be working.

Having said that. ***!~#$ @#$ This late 2010 MBA is the worst piece of Apple equipment I have bought. There is still an unresolved problem that prevents the machine to wake up after sleep, requiring a hard reboot.

I have my fingers crossed that this update will help the latter problem, but won't be surprised if not... it's been so long.

Sounds like you've got a bad unit. Mine has by far been the best Mac I've ever owned, and I've had a lot of them over the past 20+ years

I had that problem – not waking from sleep. For me the problem was that I had not chosen a startup disk. If you haven't tried this:
1. System Preferences
2. Startup Disk
3. Choose you hard disk
4. Click Restart

Hope that works. Seems to be a common problem with a few different causes.

MacBook Air, only 10 days old! Same problem, unresponsive, but music keeps playing (one song only).. I'm a fresh switcher and I didn't expect anything like this 😟 .. I'll probably come back to "moc" player which I'd used on Linux.. Or maybe iTunes in virtualized Windows - how pathetic :))

Btw, maybe I'll be captain obvious - I haven't read the whole thread, so sorry if I'm repeating something that someone has already mentioned.. The system is not unresponsive (only the GUI is) - I was able to connect to the system through SSH.. I've seen a process called "(iTunes)" which I wasn't able to kill.. There was also "iTunesHelper" which I've killed, but it didn't helped.. I also tried to shutdown the system, without success.. Maybe there is a way to make system responsive through shell - I don't know, maybe killing (somehow) the Quartz thing (?).. What do you think?

However, I don't have enough time to tinker with something that I can just replace...

Just for the record, I had the same problem after the software update today

Adding to the chorus of people with this issue.

Hi all,

I'm having the same problem with my MBA13" since yesterday, BUT ... I had done the OS and iTunes update nearly the second when it was offered by Apple. My MBA worked fine without having that bug and I use iTunes a lot.

I also have an external 24" monitor connected and the old Facetime trial-version. The problem first begun when I updated my HP printer yesterday because the updater messages made me mad and so I decided to install it without a need.

The second thing I change yesterday was the update to VLCs lates version.

Perhaps this has nothing to do with this bug but I just wanted to add my experience. Is there someone else who can say that the bug started a while after installing the Aplle updates and not immediatly?

Regards.

Message was edited by: NightGhost96

NightGhost96 wrote:
[...]

Perhaps this has nothing to do with this bug but I just wanted to add my experience. Is there someone else who can say that the bug started a while after installing the Aplle updates and not immediatly?

Immediately after the 10.6.7 update in my case.

Axel

Thanks, deleting everything with itune under /user/library/preferences and ...Genius.itdb from the ....music/itunes folder solved the problem.

Everybody, not just developers, can file a bug report here:

http://www.apple.com/feedback/

Just select "Bug Report" as Feedback Type. Note that as of this writing you can't select 10.6.7 as the OS version, only up to 10.6.6 (I've filed a separate bug report for this). Make sure you specify the correct OS version, 10.6.7, in your comments.

I agree that the more people report this to Apple, the sooner we will have a fix.

Immediately after 10.6.7 also in my case.

Exact same problem here on a brand new MBA (13" model running 10.6.7).

None of the workarounds posted seem to provide a lasting fix.