TurboTax quits when printing

After finishing my taxes in Turbotax, I press the Print button and the program quits. The program printed prior to upgraded to 10.6.7. I was running 10.5. My Mac prints fine from other programs. I contacted Turbotax. They upgraded my program with no luck. Any help would be appreciated.

Macbook Pro, Mac OS X (10.6.7)

Posted on Mar 26, 2011 6:12 AM

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37 replies

Apr 1, 2012 4:42 PM in response to fcrossman

TurboTax Deluxe 2011 sudden quit when we tried to 1)SaveAsPDF, 2)SaveToCD, 3)Print

on both iMac (10.6.8) and G4 Dual 1.25GHz (10.5.8) DESPITE their advices about fonts, preferences, Java, or re-installs.

Finally I was able to print on a 2010 MackBookPro (10.6.8). All software is up-to-date on all 3 machines.

Intuit has a lousy product for Mac users, and seems as if they're trying to force-sell $20 electronic filing.

Apr 12, 2012 11:07 AM in response to Fly_by_Night

@ Fly_by_Night -

Thanks for the clue about "Enable Connected Printing from the TurboTax menu".

I had not even noticed that. Enabling it DID allow Save to PDF without the program crash on the iMac.


Interestingly, Save to PDF made an 0.8MB file (1T3XT, pdf v1.5); while the content was the same 64 pages, using Print to PDF on the MacBookPro, that method made a 1.8MB file (Quartz, pdf v1.3).


I did not try printing again since the MacBook had taken care of that already, as I found Intuit's navigation to the print menus rather awkward.


@baltwo - when one "doesn't know what to say", it is OK to remain quiet!

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TurboTax quits when printing

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