"I'm sorry, but that is not a satisfactory response. "
You asked. He answered.
". Does Apple think we need to respond to incoming text messages the second they arrive?"
There is now way to know what "Apple thinks", unless they announce it.
You can leave feedback for them at:
http://www.apple.com/feedback
" Do they not think their iPhone could be used in a professional setting? "'
Absolutely:
"Among customers who use their smartphones primarily for business purposes, Apple ranks highest with a score of 803, followed by RIM BlackBerry (724)."
http://macdailynews.com/2009/10/08/jdpower_apple_iphone_ranks_highest_in_smartphone_user_satisfactionagain/
"- Apple's iPhone yesterday again took first place in J.D. Power and Associates' smartphone customer satisfaction rankings.
Thursday's announcement by J.D. Power was the iPhone's fifth consecutive win in the firm's semi-annual ratings."
http://www.computerworld.com/s/article/9214790/Apples_iPhone_again_tops_J.D._Power_satisfactionranking