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Apple TV homesharing keeps dropping out ...

The homesharing on my Apple TV keeps dropping off randomly.
I have a mac with wired ethernet access, and the Apple TV uses my wifi connection.
The setup was OK, and YouTube and NetFlix are fine, but the homesharing will drop off at random times (I see the message "activate homesharing on itunes" under the Computers menu option). My mac is set to never sleep, and itunes is running continuously, so I know that isn't the problem. Wifi signal strength is 80% in the Apple TV menu.
Can anyone help ?

Mac, Mac OS X (10.6.7)

Posted on Apr 6, 2011 11:03 AM

Reply
450 replies

Sep 16, 2013 7:01 AM in response to Jeet K

I had this issue for a while, I had my speaker connected with airport extream and placed below my projector screen to airplay my presentation to my customers, the sad thing is you never know when the sound going to drop off and it has been very emberrasing to present my slides without voice. I have tried many ways to fix it, i.e. update to the latest apple tv firmware, restart my router, change my router settings and it seemed that the problem was due to wifi traffic from other sources that caused the interruption but I might be wrong. I have also gave up on my apple tv and use my macmini for the task but still nil fix.


In return, I gave up my airport extream, apple tv, and bought a new bluetooth speaker instead and its now working fine.

Dec 7, 2013 8:29 AM in response to dkclaus

I own an ipad 3, retina macbook pro, white mbp, appletv, and 2 iphones. My appletv is hooked up to a projector in my theater room which i use for playing movies that ive downloaded to itunes on my rmbp through homesharing. I had the same issue with airplay and home sharing dropping out constantly across all my apple devices. Whenever home sharing would drop out on my appletv i would have to disconnect and reconnect to wifi on the rmbp and appletv and sometimes even restart my router. Also, this would happen to my iphone when using the remote app to control appletv. Afyer walking from room to room in my house for 5-20 min it would all start working again. I even took my appletv to the apple store and got it exchanged for another one. The guy there said it was a common problem. Of course the new appletv started doing the same thing. Im not a tech expert but do have a little common sense and realized that my problem was some minuscule detail in my wifi network that was causing my apple products to be constantly dropping in and out of wifi. After researching DHCP, IPs, IPV6, IPV4, i realized that the fix was assign static IP addresses to the units that would remain in my home network permanently on my asus RT-N56U. Also on my mac i went to settings>network and deleted all networks my mac had previously connected to and disable automatically connect to new networks. My router has a 2.4 and 5ghz band. I only use the 5 because theres less traffic on it so i made sure to remove the 2.4 or else the mbp sometimes switches bw the two. Apple is one of the biggest companies in the world but they can invest a little money into fixing this annnnnnooooyying isue??!?

Dec 7, 2013 9:03 AM in response to jedu89

Solved at last.


I've upgraded to Maverick (free) and with the latest iTunes[ 11.1.3 (8) ], the problem of iTunes music locking up on the Apple TV has gone.


Not sure where the problem actually lay, but it was plainly buggy software.


There is still a nasty problem with my setup though:


2012 27" iMac with fusion drive - latest versions of all software, every other program closed down, when running iTunes at certain times of the day there are awful half second drop-outs. It can improved by running the iTunes music from an external hdu, but the problem still exists. I'll put another detailed post about this problem later.

Dec 20, 2013 9:06 PM in response to Jeet K

I have been having the same problem. However, I know it is something to do with either the latest APTV update, iTunes update or Mavericks. My APTV2 and iTunes have been working fine (over a year now) until the last updates and now nothing works. This is very frustrating and Apple needs to fix it. I was completely sold on Apple when I got my first iPhone three years ago. So much so, I switched my entire home to Apple products (iMac, MacBookPro, APTVs, iPads, and iPhones) and now everthing is jacked up after all the updates. It is tought to pin which one specifically caused the issue because there has been so many updates (a sign there are bigger issues).


I have read every post. Tried every fix and nothing works! This is a software issue on Apple's side.

Mar 20, 2014 5:30 PM in response to Jeet K

I too recently started having random connection drop-outs to my ATV via WiFi. I have a dual-band D-Link DIR-825 router and I switched the ATV wireless connection from using the 2.4Ghz band to the 5GHz band and have not had any more connection drops since then. It's interesting because I originally connected it on purpose to the 2.4GHz band because the signal strength is better over distance, but I wonder now if I have too many other devices on the band and it was causing interference.

Mar 18, 2015 9:44 AM in response to John Zwiebel

My wife bought me an Apple TV for Christmas. I have lots of Apple kit so I think she was searching for something I didn't have. Not sure I would ever have bought one for myself.


To describe it as less than impressive would be kind. My (hard wired) iMac has home sharing set to on and (mostly) responds when I try to play music through the television. The Apple TV is also hard wired. After a few minutes the music just stops. When I try to reconnect the "Turn on Home Sharing...." Message appears.


This problem has been on this discussion threads for years. The recent Apple TV price drop suggests that Apple knows this piece of kit is pretty poorly configured and will soon be obsolete.

May 15, 2016 7:13 PM in response to philfromsakai

I tried everything else with my 3rdGen Apple TV, then called Apple to start the return process and they recommended a factory reset which I had not tried.


The reset seems to have worked!


Over an hour streaming Spotify from my Macbook without a problem. Now testing my iPhone 6s and its been uninterrupted for almost an hour too!


Wish I'd tried the reset months ago! It seems to have done the trick.


Good luck.

Apple TV homesharing keeps dropping out ...

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