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Classic won't play some video podcasts

About a week ago my iPod classic stopped playing some videos downloaded via iTunes. I don't seem to have an issue with MSNBC TV shows or Kelby Training videocasts like PhotoshopUser TV. But for some reason - the TED Talks, Terra, and Adobe (Terry White), etc. are there but when I click on the video to watch - I get a black screen and then it goes back to the list of unwatched shows. I tried the simple reset and the restore to factory settings. Doesn't seem to make any difference that I can see.

iMac 2.8g 24" / Macbook pro 2.4g / Various iPods, Mac OS X (10.6.7)

Posted on Apr 12, 2011 7:56 AM

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59 replies

Aug 4, 2011 7:50 AM in response to tismeinaz1

I would never have believed this.... It seemed no video would play in my 120gb classic. Then I read that some users believed the TED Talks may have been causing a conflict. And, sure enough, I had recently added some TED Talks, too. Worth a shot. I deleted the TED Talks from iTunes, synched - but did not reset - and all the rest of my videos could play again.... But - what a shame - my work colleagues want me to watch some of these TED Talks and I'd rather not deal with manually managing my videos.

Feb 29, 2012 10:47 AM in response to SamanthaGG

I have recently had problems displaying video on my 7g classic. All videos, podcasts, movies, music videos, iTunes U, all failed to plays after trying to watch a Ted Talk. Even after resetting the ipod I had the same problem. I restored the ipod and redownloaded about 70gb of songs/videos/podcasts, etc and it worked for awhile. I tried watching another Ted Talk recently and it failed again. After reading this forum I decided to delete all Ted Talks off of iTunes, resynced and reset the ipod. It seems to be working fine now. Farewell Ted Talks.

Mar 13, 2012 1:18 PM in response to tismeinaz1

I just started having this problem with old Ipod Classic (5G maybe? old enough to notbe able to rent movies). Anyway, I have never heard of Ted or his talks, so that wasn't my problem. I was watching TV shows I bought from itunes just fine on the morning train ride, then in the evening after charging up the ipod off my pc I got the same problem described here. I did eject the ipod like you're supposed to but this morning I tried to connect and eject again to see if it would make it happy, but no luck. After reading the post here about holding down the middle and top buttons for a few seconds, it looks like it works again! Hope it sticks, but Ted is not the (only) culprit...

Apr 26, 2013 11:49 AM in response to tismeinaz1

I have been having a similar issue. I downloaded several TED podcasts from the TED site, opting for standard-resolution and sending it to iTunes.

When I try to play them on iTunes, they work fine.

When I synced them to my iPod Classic, I tried to play it and I got the black screen for a second, then it slid back to the podcast listing, with a track time of 0:00. I have some NPR audio podcasts that work just fine, and one TED podcast that was from the iTunes store that worked fine ("a taste of TED talks": "Emmanuel Jal: the music of a war child" 86kbps).

When I plugged my iPod back into my Mac (running OSX), the iPod froze on the "connected" screen, iTunes did not register the iPod and it didn't show up in Finder. The iPod would not respond to me clicking it, unplugging it or changing ports.


I was flummoxed. I had to leave, though, so I left the iPod sitting. When I came back home many hours later, it had died. I plugged it in, and it gave me a charging screen, and once it had charged enough, it was responsive again and the Mac could see it.

I tried re-syncing the iPod. I tried to play a TED podcast, i got the same black screen, etc. When I tried to re-sync the iPod to the computer, again the computer did not see it and the iPod froze again. I then looked up this issue and followed the reset procedure of holding down the center button and the menu button.


I tried downloading a high-resolution TED podcast from their site (the Jennifer Healy, talking cars talk at 86kbps). My iPod can't/won't see it. I've tried creating a new version for the iPod using the Create New Version option from the File menu. This version does not appear anywhere in the list of Podcasts, from what I can tell and does not show up in my iPod.


At the moment, iTunes is trying to sync to my iPod. For the last half hour or more, it has been stuck in "step 3 of 3" syncing the calendars. When I click "eject iPod" it asks if I'm sure (yes) and then sits there spinning the little "busy" arrow-circle and hasn't begun to disconnect the device.

Classic won't play some video podcasts

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