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Very poor navigation design

I used to be able to use the Previous, Next and Back to Topic buttons in a thread to move around, now they are gone.I have to mouse all the way back to the upper left of my browser window to use the browser's Back button to get back to the Topic List so I can go to the next thread. What was the designer thinking?

Posted on Apr 16, 2011 7:37 PM

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26 replies

Apr 17, 2011 11:19 AM in response to baltwo

baltwo wrote:


Thanks. New world, indeed. Found all of that in the tutorials, eh? Just kidding. This place is a bit of mess. Have you found how to make the Products a permanent part of each reply and not another option that needs clicking? Same with the advanced editor option? Are you writing the new user's manual? If so, pass it on to the new team responsible for dropping this on us without any warning or guidance. 😠



My work-around is to copy-and-paste from a TextEdit file since I can't even EDIT the Products entires. You can DELETE text in them, but you can't ENTER any new text.








My Products

Active: iMac (G5, G4), PB G4, iPad, iPhone, iPod, MP2100

Retired: iMac G3, Apple IIc

Mac OS 10.5.8, Mac OS 10.4.11, Mac OS 9.2.2, iOS 4.3, Newton OS 2.1

Apr 17, 2011 11:25 AM in response to romad

romad wrote:


My work-around is to copy-and-paste from a TextEdit file since I can't even EDIT the Products entires. You can DELETE text in them, but you can't ENTER any new text.

My Products

Active: iMac (G5, G4), PB G4, iPad, iPhone, iPod, MP2100

Retired: iMac G3, Apple IIc

Mac OS 10.5.8, Mac OS 10.4.11, Mac OS 9.2.2, iOS 4.3, Newton OS 2.1

New products set here (Profile option):

User uploaded file


Then here:

User uploaded file

Apr 17, 2011 11:27 AM in response to R C-R

R C-R wrote:


BTW, I can't believe how hard it was to split quoting you into the two parts shown above. I had to switch to the advanced editor, & to html, & then figure out the "jive_text_macro jive_macro_quote" tags & manually insert them. Surely there is a better way?

I've broken quotes in my reply to JB by requoting everything and deleting the bits I didn't want.

Apr 17, 2011 11:39 AM in response to baltwo

baltwo wrote:


Single page would show all forums. Click on those to get to subforums. Now I get a half page, with large type, with the mobile devices on top, no way to reorder, or resize to see everything at a glance. The other half has useless recent comments covering everything, most of which i'm not interested in. I spent most of my time in OS X 10.6 Snow Leopard with reasonable subcategories, now everything is grouped into one unmanageable area. Tell me how I personalize my top-level support community page so I only see the forums I'm interested in and remove this recent content garbage from it.


Here is a link that will get you partially there:


https://discussions.apple.com/community/?categoryID=1








My Products

Active: iMac (G5, G4), PB G4, iPad, iPhone, iPod, MP2100

Retired: iMac G3, Apple IIc

Mac OS 10.5.8, Mac OS 10.4.11, Mac OS 9.2.2, iOS 4.3, Newton OS 2.1

Apr 17, 2011 12:21 PM in response to romad

Absolutely agree with you, and the others, who've voiced their displeasure!

Cumbersome, & Confusing. Too many layers! Everything, one wants to do, takes too many steps.

Very slow. It takes too long to locate topics.

Plus, we used to be able to look for our own questions, quite easily, as well.

Really?....one has to search for a drop down menu to select Mac forums?

And, then, once there, the refinements are gone: all iBooks lumped into one basket; no differentiation between Minis, etc.

It does seem to be designed by Windows users...clunky, and annoying!



I used to tout the Discussions section of Support, to those interested in switching to Mac, as an example of how easy using an Apple product could be for them. Now, I'm sending newbies to other forums for help!



Disappointing.

Apr 17, 2011 12:34 PM in response to Colin Robinson

Colin Robinson wrote:


romad wrote:


My work-around is to copy-and-paste from a TextEdit file since I can't even EDIT the Products entires. You can DELETE text in them, but you can't ENTER any new text.


My Products

Active: iMac (G5, G4), PB G4, iPad, iPhone, iPod, MP2100

Retired: iMac G3, Apple IIc

Mac OS 10.5.8, Mac OS 10.4.11, Mac OS 9.2.2, iOS 4.3, Newton OS 2.1

New products set here (Profile option):

User uploaded file


Then here:

User uploaded file


BTDT, NO joy.


See https://discussions.apple.com/thread/3000806?answerId=15008222022#15008222022

Very poor navigation design

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