New Format Sucks!

Also I definitely received no notification (who cares — whatcha gonna do anyhow!) but was expecting a change because for months Apple had a "soon changing to Communities" notice on RHS of page near the 'My Stuff' links.

You are wrong. it's not "it just works" but "you just work"

Fox

I love the Apple Discussions site and have found it useful to find self repairs. But the new site IS NOT INTUITIVE. I finally found by scrolling on and on in one place, a place that listed OSX Tiger, IPOD Touch 3rd generation, etc. The site starts with a blank page and one has to flounder around to get to the latest on the item of interest.

My search for I Sight yielded "2008" replies Not relative to my current issue. How to use my old External ISight with new PowerBookPro. I can't find any place on my laptop that looks like my Isight's plug its 3 foot cord.

I would suggest putting the original menu back on page one. The cute Icons are nice but we just want to find specific OS and software or hardware . Start there and search.

The old .Mac paid subscriptions had the Learning video tutorials. New Mobile Me. No tutorials. All are to be read. Not as easy to use , absorb, but LOOK Apple Sells their new ONE ON ONE which by the way is not one on one more like group teaching with up to four students spread around a noisey room. By going there one discovers they let you log into oneonone.com and find the tutorials.

I think by making things harder to find on this Discussion site it may be a means of generating more ONE ON ONE subscribers, more people in Stores to buy things. Yet Apple Care wouldn't set up my new laptop with IMAC and its old three externals. I neeed help paid for all that and still sent me home to hire a local unknown off of Craigs list.

I would go to this discussion site in old days, ask how to get all my Home folder files coordinated on one external drive to work away from home for extemded trip CA to Iowa. All backup is on IMAC in CA.. I will be in Iowa. The dude even turned off network and file sharing. Isn't that how I can get to my files when away. I also have paid for another year of Mobile Me because I was in the one on one class and my computer was being repaired for scratching cds during making duplicates. They said they buffed the edges of the IMAC where one inserts CDs and told me I caused the noises and scratches by leaning on CD as inserting. I did not put them in crooked. I brought examples of scratched discs There scratches didn't match mine.

I will not quit using this forum. But was there an anouncement about it. When did it happen. How does one start to learn besides trial and error. All new terminology.

Signed: not a new user of forum. I liked the old method. People would quickly link me to previously answered questioned and apple documents for reference. It was a great help for anyone with no live in tech support.

Thomas, I decided to log out and access ASC via Apple UK Support etc. This was quite deliberate to try access through the front door, rather than by one of many bookmarks. I browsed all the way through this topic as a guest, skipping through a few of the more long-winded entries. Then I came to your post which caused me to sign in. I will now, perhaps, have a mailbox problem. Would you plese try to intercept them for me? 😉

Are you the same person identified as "Christopher Kessler" in another Apple-sponsored forum?

Very likely.

I'm jumping in here because...they completely lost-dumped-trashed my account. Could not log in for days and finally had to create a new account.

AND, what happened to "My Questions/Posts?

AND, seems each time I leave one post/thread and either go to a different one or different forum, I am back in Guest mode and have to log in again.

AND, what is "Like?" Is that the old "Helpful?"

One more, really, I'd like to get to my old account since it had all my history.

It wasn't broken, but perhaps it wasn't enough...

Thomas A Reed wrote:

One of my biggest complaints at this point, other than the lack of read/unread info on new messages within a thread, is that my response to this thread has condemned me to continue watching this *#($&(&@ useless bunch of complaints float around in my Your Content list! 😐

Calling the responses here a "useless bunch of complaints" is uncalled for.

Very few posts simply say, "I don't like it." Most are constructive criticism, mentioning specific or general things they think are problematic, both for themselves & for the overall community. Sure, the tone of some are what might most charitably be called "passionate," but that isn't a bad thing. It is a sign that they really do care about the viability of this community.

Topher Kessler wrote:

It wasn't broken, but perhaps it wasn't enough...

But it was broken.

As I understand it, the old Jive software is no longer supported & for some time has been unable to run this ever more popular site reliably. Maintaining it was like trying to keep an old, rusted out, overloaded boat afloat.

smalcom wrote:

When I select a sub category on the main menu (iPhone Hardware/iPhone 3GS) and read a discussion, when I click "Return" or "Back" I return to the main Hardware page, not the iPhone 3GS page. I cannot find a method to return to the 3GS discussion.

I agree that there should be an easy way to return to the topic list, but if you're using Safari or Firefox, there's an easy way to work around this problem: tabs. If you hold down the command key when you click on a discussion, it will open in a new tab. Whether that tab becomes active immediately is controlled by the browser preferences. Once you're finished with that discussion, close the tab and you'll be back at the discussion list.

I'm with you!!!!! On the old forum we could do an actual search for topics. Now all you get is baloney that does not pertain to my specific problem. For example, if I were to look for "lost keyboard function" from the MacBook section, I get answers for all "lost keyboard function" from every section. There is no way to narrow your search...even using keywords. It used to be that Mac catered to the average user...now you have to have more than average computer savvy to find any meaningful answers. I am VERY unhappy with the new format!!!!

Glynn wrote:

...There is no way to narrow your search...

Does this help?

Notice the option to Show All or narrow it down to the Forum you are in?

The one thing that is easier in this new forum software is posting screen shots which can sometimes be worth 1,000 words 🙂

That is one aspect I do enjoy. The uploading of images from various sources is a great option, instead of having to host it somewhere and then embed it yourself. There is a video option as well, but it has been greyed out for me (I figure this is one of the "to be enabled" features).