Can't connect FaceTime with iPad 2.

After entering my Apple ID I get a message saying...


FaceTime Activation

Could not sign in. Please check your

network connection and try again.


My network seems to be working fine and am able to access the internet as well as my Apple ID account through the internet.


Please help...

iPad 2, iOS 4.3.2

Posted on Apr 20, 2011 9:57 PM

Reply
111 replies

Jan 9, 2012 3:49 PM in response to Bker

Bker-


Is it possible your iPad (or iPhone) has jumped to a neighbor's WiFi base station that happens to have the same name as yours? There are a LOT of WiFi base stations out there named Linksys! This happened to me a couple weeks ago when the printer suddenly would not work.


One thing you can try is to unplug your WiFi router for a few seconds. Then reset the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad to WiFi.


If nothing else helps, try resetting (rebooting) your iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.


Fred

Feb 1, 2012 10:17 PM in response to Kcnkcn

We are experiencing the same problem on one of our iPad2's.


It appears to be an isolated problem with one of our two iPad2's.


Both AppleID accounts could successfully be configured under settings on our working iPad2 but both AppleID's fail on not the problem iPad2.


Both iPad2's are connecting to the same WiFi network and can send and receive iMessages, email and confirm AppleID configurations in iCloud settings.


Changing DNS does not work, nor does disconnecting and reconnecting to the WiFi, nor hard reset.


What else should we try?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't connect FaceTime with iPad 2.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.