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iPhone 4: Text Tone, Lock Sounds Stop Working

For the last month, my iPhone 4 (iOS 4.3.2) just stops playing the Text Tone when I receive a text message and the lock screen Sounds also stop working. Pretty much the only tone that is working correctly consistently is the ringtone for incoming voice calls.

When I go to Settings- Sounds- Ringtone - and choose the various options I get the sample sounds to choose the appropriate ringtone

When I go to Settings - Sounds - Text Tone - and try to sample the tones the phone simply vibrates. I cannot hear the tones at all

I have Settings - Sounds - Silent - Vibrate = ON

Sounds - Ringer and Alerts - Vibrate = OFF

Changing them around makes no difference at all.

When I reboot the phone, sometimes the text tone will work for a minute until the phone goes to sleep. Then the sounds stop again.

I have lock sounds turned on as well. Usually works for the first unlock, but if I unlock after a period of inactivity the sound goes away.

I've updated the OS, I've restored the phone. Nothing is working.

Posted on Apr 21, 2011 12:16 AM

Best reply

dmunderwood

Level 1

57 points

Posted on Apr 21, 2011 12:23 AM

I would try to reset all settings for starters, goto Settings>General>Reset>Reset All Settings. This does not delete anything, just resets all the system settings to default. See how that works for ya.

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52 replies

Abbe97

Level 1

0 points

Aug 28, 2013 11:40 AM in response to atlantasooner

Hi all the solition is very easy

Just turn off the phone and clean the charging input and every thing is working again.

Thanks

kds1987

Level 1

0 points

Sep 28, 2013 6:48 AM in response to GMButler

OMG i love u right now - ive tried every suggestion before yours on this site even the one about using alcohol and a q-tip but this actually worked!!!!! thank u!!!!

nitafree

Level 1

0 points

Nov 2, 2013 8:57 PM in response to jadorjan

Hey that was great I have been listening to Audio Books, so tried blowing in the hole wear my ear phones go and hey presto everything works even the sending sound of a text... But how should I clean this hole other than blowing in it... Ear Bud????? scarey. Perhaps hold the vaccum over it... what did you do...? Thanks heaps for sharing this info 😉

BRL8789

Level 1

0 points

Nov 9, 2013 9:22 AM in response to fnanfne

I agree. If it is not your headphone jack then try this. Go to Settings --> Do Not Disturb. Make sure the Manual switch is off (not green), You can tell when it is on when you seen moon next to the battery percentage display on top, Turn that off and sounds will work again when phone is locked. I did not turn Manual on myself it must of happened after upgrading to IOS 7.0.3.

juicy098

Level 1

8 points

Nov 19, 2013 7:46 AM in response to Lux311

LUX, YOU ARE A GENIUS!!!!!

I wonder why Apple does not know about this. Maybe they do now, thanks to you.

omezzle

Level 1

0 points

Jan 15, 2014 7:42 AM in response to atlantasooner

Hey guys i think i may have found the answer if you go to settings there is something called do not disturb directly below control center if you enter do not disturb there are setting that allows the phone to go silent while its locked. I changed all those settings and now my phone works perfectly

Sep 9, 2014 9:54 AM in response to atlantasooner

Clean the dock connectors thoroughly with rubbing alcohol using a lint-free brush.

iPhone 4: Text Tone, Lock Sounds Stop Working