trying to update apps but invalid address keeps popping up

Recently every time I try to purchase apps or update apps on my iPad a badge pops up saying "Invalid Address tap continue to sign in" I hit continue and my address is correct, but my credit card 3 digit code is missing. I enter that and tap done I then try to update again and the same invalid address badge pops up again. This problem just started this week and it's very frustrating. I tried changing my password and now I'm having the same issue on my iPhone 4. Has anyone seen this or have any advice? Thanks

iPad 2

Posted on May 5, 2011 9:30 PM

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121 replies

May 11, 2011 9:18 AM in response to KevBlack

Wow, just awful. So my billing address is an office at a university, so I use no numbers or streets just Department of X, Y University. No matter how exact it was to my billing address, Apple would no longer accept it.


My solution: remove my credit card info and use my old address (Rd instead of Road), guess I won't be spending any money in iTunes again.


Well I was looking for a new phone anyway so this yet another reason not to get an Apple product.

May 12, 2011 11:08 AM in response to KevBlack

Just figured out mine.


They are not just using full address validation against the bank/credit card record. They seems to be using USPS validated addresses. So Bank/CC Address -> USPS validation -> source address, compare to iPhone/iPad Address -> USPS validation -> target address.


That's why in some cases, even if the iphone/ipad matched the bank/cc record exactly, it doesn't work. Like mine for example, I use a PO Box as mailing address. The number needs to be the full number. The USPS version of my po box address actually has a couple of leading digits that are normally not relevant but that becomes necessary now.


To be honest, I understand the intent but that just bad use cases leading to bad design/implementation.

May 12, 2011 11:11 AM in response to KevBlack

Everyone states that changing something allows them to continue on. I can't change anything and have it work. It says Ln instead of Lane, so I changed that, but still nothing. It still says invalid address, and says enter a valid US credit card and matching billing address. I have taken everything out and put it all back in. All info is correct and it will not let me proceed.


GRRRR!!!!! Someone help me!

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trying to update apps but invalid address keeps popping up

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