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Why can I not be kept 'signed in'?

3324 Views 51 Replies Latest reply: Oct 7, 2011 1:18 PM by Kurt Lang RSS
  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Sep 11, 2011 10:37 AM (in response to igmackenzie)

    Well, no amount of ranting will change it!

     

    In my case, you are not correct about remaining logged in until I close Safari.  If I am logged in, and move to other sites, after a while I am no longer logged in.  If I respond to an email notification from these forums, I find I have to re-login, even if I haven't closed Safari down.

     

    You case appears to be unique. It was true when these new forums were first started, but was corected a couple of months ago.

     

    If your password is in your Keychain, and you don't delete cookies from Apple, you will stay logged in.

    iMac iSight G5 2.1 GHz, QT Pro 7.7, Mac OS X (10.5.8), iLife 9 but iMovie 6, Safari 5.0.6
  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Sep 11, 2011 2:45 PM (in response to igmackenzie)

    Having to log every hour on the hour when these new forums first opened was a continual complaint by most if not all users.

     

    Eventually the Hosts successfully managed to adjust the new Jive software (that runs the forums) to stop that happening. I have remained logged in for the past 14 hours even though, for two thirds of that time, my Mac has been asleep.

     

    I cannot offer a rational explanation of why this doesn't work for you, but there is one thing I can suggest you can try (as long as you can remember your password to the forums): delete all cookies to do with Apple, and delete the keychain entry, as well as your History. Close Safari and re-open. Type in the URL for the forums, your ID and password, and thereby set up fresh cookies and keychain entry.

     

    Stay connected for a few hours and post back with results!

  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Sep 11, 2011 3:00 PM (in response to igmackenzie)

    I do mean a cmd-Q complete closure of Safari, not just a closure of the window while you do something else.

     

    The former will lose you the log-in requiring a fresh log-in, the latter should not do do.

  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Sep 12, 2011 6:43 AM (in response to igmackenzie)

    The name is Klaus, not Kurt!

     

    Strange that this won't work for you. I have alerted the Hosts to your problem and hopefully they will come along and post a solution.

  • Kurt Lang Level 7 Level 7 (31,500 points)
    Currently Being Moderated
    Sep 12, 2011 7:00 AM (in response to igmackenzie)
    Don't know where I got the Kurt from

    Probably had me on the brain from a response just a bit ago in another thread.

     

    But it has been really weird here for at least the last couple of weeks. I keep getting logged out for no reason I can figure out. And I don't mean after 30 minutes.

     

    For example (and this has been happening a LOT), I can login, see that I'm logged in at the top, and go to any given forum. I spend all of 10 seconds there and click a link to move back to the top of forums, or another location. All the sudden, I'm logged out!

     

    And it doesn't follow this particular pattern. It happens randomly. Sometimes I get logged out immediately after logging in. Just move to my first choice and I'm out. Other times I can be jumping around the forums for 5 minutes, and bang!, I'm logged out again. It isn't even always possible to log back in when that happens. I have to shut down Safari and start over.

     

    I've tried clearing any cookie related to anything with Apple or Discussions in the name. No help. After saving a backup of the file which holds all of your cookies, I've even cleared all of the cookies, shut down Safari, started it again and logged into the forums. Still no change. I still get logged out at random intervals.

  • Klaus1 Level 8 Level 8 (43,415 points)
    Currently Being Moderated
    Sep 12, 2011 7:03 AM (in response to Kurt Lang)

    I suspect rank favouritism!

  • Kurt Lang Level 7 Level 7 (31,500 points)
    Currently Being Moderated
    Sep 12, 2011 7:08 AM (in response to Klaus1)
    I suspect rank favouritism!

    That's it!!! I'm being punished. Now if I can only figure out what I did.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Sep 12, 2011 7:29 AM (in response to Kurt Lang)

    Depends, maybe, on server? Unless I quit the browser, Firefox, I've been staying logged in now.

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