iPhone 4 cannot connect to home Wi-Fi

Hello guys, I recent;y updated my iPhone 4 to iOS4.3.2 and I've been using it on this firmware for 2-3 weeks and then i am not sure why but my iPhone 4 running 4.3.2 is unable to connect to my home Wi-Fi

iPhone 4, iOS 4.3.2

Posted on May 7, 2011 1:20 AM

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689 replies

Jan 2, 2012 12:24 PM in response to GregTB

Hi, I'm reading this as I have exactly the same problem and I agree with all William Donelson's comments, as I share those problems.

I had an iPhone 3GS a year and a half ago. It did connect to my home wifi network. The day I updated the software to the iOS 4 - the wifi didn't connect anymore. I tried changing security settings (after which nothing connected to it).

I got my new iPhone 4S today and I keep having this problem. I KNOW the password, the signal strenght is FULL, but it just won't connect. Tried everything...

The problem is, apparently, somewhere in the Wireless settings of the iPhone 😟


-Evelyn

Jan 2, 2012 11:52 PM in response to evelynhajprague

Have a new iPhone 4S with iOS 5.0.1 connected to Time Capsule at home. All 4 computers with OS 10.5-10.7 connect with no problems, but suddenly the iPhone would'nt connect. It sees the network, the password is the right one, but it won't connect.


Tried everything, alle the tips, but to no avail.


Then I changed the name of the wireless network - and voila! Problem solved! Same thing happened again - changed the name - and back on track...


Very strange... please fix this bug

Jan 4, 2012 3:49 AM in response to GregTB

Hi all,

My iPhone 4 out of blue decided not to accept the wifi password- it says "wrong password for xxx network" - it's my home one it always worked-

I was away and worked fine for a week in others houses (where the password was stored already) went to other house, tried to connect with passwprd and started saying the pw was wrong - got home last night and didn't connect right away as usual(maybe because I've reset the network when away) so I've put the pw in and again says it's wrong - Of course the password is correct - laptop works fine and iPod touch as well - At work there is a non protected wifi and it connects fine - So looks like the iPhone doesn't accept passwprds for the wifi

I've tryed to reset the network few times, reboot it few times, reset all settings and update the sofware (version 5.0.1) - nothing worked - aw also unpluged and re-pluged the router at home (knowiing wouldn't' help)

PLEASE help, very frustrating - I've seen few people had the same issue but nothing worked.


Thanks

Jan 6, 2012 1:21 PM in response to iRageU95

I'll add my name to the long list of people with this problem.


I recently upgraded my iPhone 3GS to a new 4S and while I NEVER had connection issues previously (under same iOS) now I can rarely (after the first few days, oddly enough) connect or stay connected. I get the "unable to join network" error.


I've got other Apple/Wifi devices, ALL of which connect reliably to both my home (Linksys E4200 w/latest firmware and my work (Airport Express 802.11N v7.6) Wifi networks. There is definitely an issue with the 4S or perhaps a bug in the latest OS, but I made zero changes to either network prior to the new phone and I was unable to reliably connect. Sometimes it will for a few minutes or longer, and sometimes upon waking my phone can't connect at all. I would say that over 80% of the time it can't use Wifi. Thank goodness I have a 6BG data plan as I need it all the time now.


I've tried all the typical solutions — changing settings, deleting/forgetting a network, changing the router settings from auto to a fixed (several different) channel, removed my Wifi passwords (so safe that is) and re-setting the phone (which is a pain since it then re-downloads all my previously-read e-mails... grrr.


So it really would be nice if some clever techs at Apple could resolve this because my friends with new Samsung phones don't have these isssues...


Thanks,

Jan 6, 2012 4:09 PM in response to iRageU95

I've had this issue for months!! My iPhone 4 is a replacement frm Apple as my launch day iPhone had glass gap. This replacement has had issues with wifi connections, frustratedly only on my home network. Four different wifi routers, 3 different dlink models, and a linksys. Sometimes it will connect, work for a few days, start to "act up" but eventually I encounter the same issue. Unable to connect to wifi, sometimes can't even see an open wifi signal (no passwords). I've tried everything several times. Resetting wifi, forget network, sync and reboot as new, I've been subscribed to this post for a long time, tried it all! Nothing helps!!

I no longer have Apple customer care coverage, so any help from Apple is a dream for me, not that they helped with this issue when I was still covered!

With this subject having over 120,000 views maybe Apple engineers can address the issue ASAP!! Hard for me to believe this isnt a hardware or software issue, which needs to be addressed! Especially as its not just a iPhone 4 issue, it's present in iPhone 4s too! I'm at my wits ends with it, this month ive gone over my cell data and at $.50 per mb for anything over 6gb. I cant afford this I'm considering buying an Apple wifi router just to get the Tech support again, could be cheaper in the long run.

Jan 11, 2012 2:55 PM in response to 2manyMacs4myowngood

Hi there,


It's been said a couple times here, but it worked for me...


My iPhone 4S would not connect at home - everywhere else was fine. I tried all of the suggestions about resetting network, turning on Airplane mode, etc. I have an ancient DLink DIR-615, so I figured it wasn't compatible.


However, I tried using the security key instead of password, and it worked! Yay. I actually had to reset my router, and I created a new security key, which I have to use in lieu of password.


Give that a try :)

Jan 11, 2012 9:29 PM in response to iRageU95

Same problem for me, really frustrating.


My iPhone4S (iOS 5.0.1) can connect to the wifi in my work place but can only access to internet for one time and then fail. I tried to turn off wifi and then turn on again, one time access is followed by permenant failure to access. But, it works fine with all other places with wifi signals, at home, in shopping mall, starbucks, even the lobby hall of other floors of my company. I suppose it is the connectivity issue between my iPhone4S with the router.


My colleagues with all other devices (Apple devices and non-Apple devices) have no such issue. So it cannot be attributed to the router itself, 'cause it works fine with other devices.


Hope some one could help or the iOS 5.1 can somehow fix this frustration.

Jan 13, 2012 1:33 PM in response to GregTB

I believe I have the answer to the problem. I have spent the last 8 days and nights trying to figure out why our iPhones and iTouch won't connect to our WiFi once we installed our Airport Extreme. Prior to that, we connected without a hitch. The story is much longer and more detailed than this, but I'll try to give you the Reader's Digest version.


We did a standard setup of Airport Extreme and 2 MacBook Pros, an iMac, and an iPad connected flawlessly, but the iPhones would not connect to WiFi. We kept getting the "unable to join network" message on our phones. Prior to setting up the Airport Extreme, we didn't have a problem at all with WiFi.


Here's the fix:


1) Go to Finder and click on Applications

2) Under Applications click on Airport Utility

3) Double click on the Airport Extreme that is being picked up

4) A screen will come up with horizontal tabs indicating Summary, Base Station, Wireless, etc.

5) Click on Wireless

6) Where it says Radio Mode--DO NOT choose automatic

7) Choose 802.11a - 802.11b/g


8) DO NOT choose 801.11 n--apparently the iPhones, iTouch, etc. can't pick up or read "n"; I'm not a technical person so don't ask me to explain. They pick up "a, b and g" but no "n."


9) Click Update

10) Go to your iPhone, etc., select the network, the key in the password used to protect it and you should be live and good to go.


I have a friend who is a computer forensics guy with the government who is THE Mac Daddy; he gets all the credit for this fix. We've been operating flawlessly since.


I hope this helps the many people out there who have been as frustrated as I have been trying to get all of these things to talk to one another. The Apple Support team nor Apple Care techs were able to help me.


Now I can spend my nights more productively not obsessing over this connectivity issue. Technology is great . . . when it works.


I still do love Apple! Once you go Mac, you never go back!

Jan 13, 2012 1:56 PM in response to A(New)Dawn

A(New)Dawn wrote:


Hi there,


It's been said a couple times here, but it worked for me...


My iPhone 4S would not connect at home - everywhere else was fine. I tried all of the suggestions about resetting network, turning on Airplane mode, etc. I have an ancient DLink DIR-615, so I figured it wasn't compatible.


However, I tried using the security key instead of password, and it worked! Yay. I actually had to reset my router, and I created a new security key, which I have to use in lieu of password.


Give that a try :)

Tried and failed. I used the numbers printed on the S/N sticker (below the S/N) and it didn't work. I didn't try to see if that would work on my other iDevices but it didn't help my iPhone 4S.

Jan 14, 2012 6:58 AM in response to iRageU95

Hi all


We have a similar problem, my husband & I both have iphone 4s, he has a black one and I a white one (not sure if this makes a difference) Until a few days ago they both connected to the home wifi.


Now only mine connects to the home wifi as well as everywhere else but his is just everywhere else.


we have tried all the tips suggested........


Can anyone help please?????


Thanks

Jan 14, 2012 1:53 PM in response to iRageU95

I just updated my iPad to ios 5 and now, like the rest of you here, cannot connect to my home network. It seems that I can connect to some outside networks (thank G-d for Starbucks) but when I try at home I keep getting the message that my password is incorrect (NOT!). I was able to connect with no problems prior to upgrading and now I can't seem to go back to ios 4x.


I've tried almost everything (I could understand) mentioned so far and still I have 0 luck. I'm using a d-link di-655 router. All of my other devices (including my iphone 4s) work just fine.


I know this thread seems to be growing and growing but Apple is absolutely no help so I rely on you guys.


Thanks in advance,


Dov

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iPhone 4 cannot connect to home Wi-Fi

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