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iPhone 4 cannot connect to home Wi-Fi

Hello guys, I recent;y updated my iPhone 4 to iOS4.3.2 and I've been using it on this firmware for 2-3 weeks and then i am not sure why but my iPhone 4 running 4.3.2 is unable to connect to my home Wi-Fi

iPhone 4, iOS 4.3.2

Posted on May 7, 2011 1:20 AM

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689 replies

May 13, 2011 10:26 AM in response to kaifromkiel

If it is working fine on other networks the problem is with your router, not on the iPhone. No future update will "fix" your problem, start with resetting your router, then check to see if the firmware is up to date, etc.


Or would you rather have them release an update that makes it work at home but not at your university and other hotspots?

May 13, 2011 11:37 AM in response to deggie

I've got the same problem described above. After 4.3.2 my iPhone stopped connecting to my home network - will show bars in the Wifi settings tab, but won't connect with the previously working password. My ipod touch and my brand new (arrived this week) ipad both connect to the network no problems. So it's not an outdated router problem. Also, my router is from my internet provider so I can't just "buy" a new one!!

May 13, 2011 9:49 PM in response to iRageU95

I should have known better by now but I forgot to google before updating the iOS. 3G Works fine but I cannot connect my iPhone 4 or iPad 1 to my home wifi. Mac and PC still work fine on the network. After updating my iPad showed 2 copies of my router, 1 with the numbers 12 at the end. My iPhone did not show this. After following the CultofMac instructions of forgetting the network, resetting, restarting the router12 network disappeared but i get sporatic connections. Sometimes it times out, sometimes it works but is really slow, sometimes I have to reconnect to the network. Please tell me you are working on a fix Apple? From now on I google before updating.

May 13, 2011 11:39 PM in response to ChookyMonster

Hi, I think I solved the problem with my iPad 2....

I took it to work today and tried with the wireless network there, worked perfectly.

I realized that was something from my router that was making the problem.


I checked the settings on the router and the iPad, as the DNS server the iPad had the router's IP; it's a setting in the router called DNS Relay. Turning that setting off the iPad got the real servers ....and that fixed the connection problems. I have like 20 minutes without any warning from Safari or App Store; before that, the warnings started showing within a minute.


For me was a routing problem (I hope), the iPad couldn't get the IP of any server from the DNS relay.

Before the update 4.3.3 it was working fine, maybe the update have problems with this setting.

May 14, 2011 6:52 AM in response to walter-e

Ok I've read all of these threads I have an iPhone 3Gs and my connectivity to home wifi started at update 4.3.2 and now continue through 4.3.3. I am of the opinion that it is not my router, but the updates. I've tried everything mentioned except downgrading the Airport firmware because I'm not using that type of router. It's belkin54g through Comcast. However the same exact router through Verizon Fios, the Wifi at my university, ATT, and MacDonalds woorks just fine. I think we need to wait for our genius friends at Apple to figure it out and send out yet another update. What do you think?

May 14, 2011 7:41 AM in response to iRageU95

Oh come on, stop telling us its a router problem. The people in this thread all have different routers and hardware setups, but what all have in common is the fact that since the latest update their wifi is buggy. I ask everyone with wifi problems: when you updated to 4.3.3, were you logged into the now buggy network? Do you have problems with other wifi networks?

May 14, 2011 11:20 AM in response to deggie

Hi Thanks,


No, it's belkin54g (Comcast) and it was working just fine before the two upgrades. I understand you're thinking, but if you're correct about the router's firmware being updated, that update would be in response to Apple's update, which I don't think is fair. This didn't just happen out of thin air, it happened when the iPhone software/firmware was updated. So I don't think we should all run around worrying about our routers, but just wait and see what Apple want's to do about it.

May 14, 2011 11:26 AM in response to iRageU95

My problem is finally fixed. I tried all the suggestions, reseting network connections, updated firmware in both routers, updated iOS on both Iphone 4s and iPad, nothing worked. Then, someone suggested looking at the DNS relay. That was a clue. I have a Dlink 655 router with a powerlink access point broadcasting to our 7 acres plugged into it. When I really started looking at the settings, I noticed that there was confusion on the iphones and ipad. I set the wirelesss to Static, not DHCP, then entered the router and subnet settings, chose anappropriate IP address and I have had no problems with either signal since.

Sometimes automatic settings just don't work. Hope this helps someone.

May 14, 2011 1:39 PM in response to Michael Alexander8

So you are saying your iPhone works at Starbucks, McDonalds, the university, in fact just about anywhere else but your house so the problem must be with the iPhone?


How long have you had this router? Did a little checking and there have been updates released by Belkin for their various 54g routers, most to fix bugs and to bring them into full compliance with the 802.11g and n specifications. This has been a problem all device makers have with updates, if they update the firmware on their device to be compliant then they may have a handshake problem with routers that are not in full compliance. There is no updates for your router due to the iPhone update.


I am assuming you have tried Forgetting This Network on your iPhone, doing a reset, and resetting the router then trying again. If not, give it a whirl. Also update the firmware on your router if necessary:

http://www.belkin.com/support/article/?lid=en&aid=5947


If none of these things work call AppleCare, give them the information regarding the router you have and the firmware level and information from your iPhone, other devices on the system, etc. and get a case number. If you do not do this there is no way for Apple's engineers to know their is some problem with Belkin routers in your scenario and no way for them to fix it. Every iPhone user I know is having no problems connecting their iPhone to various routers (I've connected to 4 different ones today) so this is not a system wide bug that is affecting all iPhones. So give them all the information you can to find a solution.

May 15, 2011 5:30 AM in response to deggie

Thanks for the suggestions. I've tried everything except resetting the router, but I think you have a point about the Belkin routers because this one is a bit old. If the reset doesn't work I'll definitely try a firmware update (a bit complex), but barring that I may just try to exchange the thing for a new one. I appreciate the time you took to look into the problem. Have a great day!

iPhone 4 cannot connect to home Wi-Fi

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