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itunes won't open

Cannot open itunes from start menu or desktop icon, itunes doesn't open when ipod is tethered to netbook for charging/sync.

Windows 7

Posted on May 8, 2011 12:16 PM

Reply
55 replies

Dec 29, 2011 3:31 PM in response to georgefromormskirk

Thank you. Now I see that your problem is related to the same process apsdaemon.exe. I had trouble logging out of itunes too. I then cancelled the apsdaemon.exe and signed out. Now I can open itunes and close it without actually deleting apsdaemon.exe. When I log in again to itunes the apsdaemon.exe process comes on.


Are you a long time itunes user say since 2005?


Thanks

Dec 30, 2011 6:53 AM in response to sampsoninseattle

What does apsdaemon.exe do? I changed the filename on apsdaemon.exe, just so that it would fail. Now it doesn't launch and iTunes works fine. I can open and close without issue, I can download and play material, and I can sync my devices.

What am I missing by not having this process running? I don't remember seeing this process running before this latest release. If it's not necessary, I'd rather not have it anyway.

Dec 30, 2011 4:29 PM in response to georgefromormskirk

georgefromormskirk, ramtastic,


this feature is opperational with the use of outlook and icloud and itunes. The feature will reload if you use icloud. But if you are not signed in to itunes you should not have an issue. I can't speek for Apple directly, but my experience has been that apple does want to know about problems and wants to correct them. Sometimes it takes much longer than one would hope. My guess and this is only a guess, but because this is such an integral feature of the new icloud and push technology that this issue will get addressed and likely be corrected.


Wish I could tell you for certain or when. Sorry. Hang in there. Hopefully I won't have to eat these words but I think this problem will get corrected.

Jan 6, 2012 6:21 PM in response to sampsoninseattle

Hi and thanks for the good advice. I have Windows Vista Ultimate and Itunes will not load unless I have just restarted the pc. It simply brings up the 'wait circle spinning' and then stops. After reading these comments, I tried Safe Mode and no luck, then checked the security and the permissions were fine. I then checked the task manager and saw that itunes.exe and ituneshelper.exe were running so I ended them. I then clicked on the Itunes icon and it started. I am still going to research the 'why' of it, but in the meantime I don't have to restart my pc each time to load it.

Jan 17, 2012 3:15 AM in response to sampsoninseattle

I'm having the same issue of failing to open iTunes. I'm running windows 7 , 64 bit.


Following advice from this forum mainly regarding APSDaemon.exe, (closing it through task manager and also tried to renaming it), both of this action helps! Thanks a lot!


But this is not a permanent solution so I hope Apple will do some permamnenet fix for this!

itunes won't open

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