ipad app update asks for wrong apple ID

I clicked on 'forgot password' and it updated no problem. I didn't have to put in a password.

You realize that the poster you are responding to wrote their post over three years ago, right? Whatever the issue was in 2011, it has long since been fixed....

GB

....Still a problem in 2014. I just googled it after not being able to get my grandma's iPad to update some apps under her account (they were under mine - I guess I downloaded them with my ID). It's very irritating.

I mean that the poster's issue was undoubtedly worked out a long time ago. I don't think they are waiting for answer.

And it is not a "problem". It is a policy - Apps are forever tied to the Apple Account they were purchased under. So, if you want to change your Apple ID, rather than setting up a totally different one, it is always advisable to go to Manage your Apple ID and EDIT the Apple ID to the new ID. That way the new ID is still under the same Apple Account....just the "key" to access it has changed. So, all the purchases are still tied to that account.

And not understanding why you would be unable to update them. If they were downloaded using your ID, you just put in your password, when the box asking for the password comes up. I have a very old Apple ID that I purchased a few apps with long ago. When it comes up, I put in the password for that ID....

Cheers,

GB

Thanks for the definitive answer GB. It needed to be said. We have the intrinsic problem that accounts can't be merged. My original iTunes account was set up in 1999 on a Windows machine. 5 years later I set up my mac.com account, and most (all?) of the apps are associated with the old account. The iPad seems to know, and will not let me log in with the new iTunes account, regardless of the account settings for iTunes or iCloud on the iPad. Something we have to live with.

DN

Hi dcnicholls,

One way to make it as painless as possible is to go to Manage your Apple ID for the old Apple ID and change the password on it to match the password on your @mac.com Apple ID. Then you won't care which Apple ID is asking for a passcode because it is the same for both. That's what I have done for years, and I really can't tell you even how many apps I still have under the old ID....

Manage your Apple ID: Apple - My Apple ID

Cheers,

GB

Yes, I tried that immediately, but Apple's password rules mean I'd have to change passwords for both accounts, and that would mean going through several bits of Apple gear to change things. I can live with two passwords. Just lazy, I guess :-)

DN

I Am on my 4th iPad and I purchase mobile devices for one of the top 5 banks in the world. No easy way of saying this but Apple has lost the plot allowing this issue to fester for years.

my iPad is going into the draw and we will be buying surface pro 3,s for good reason as Apple is slippin.

This solves the issue of having an outdated user name which is no longer linked to an email you have access to.

I had forgotten my password as well as not having the correct date of birth, because when I joined i sort of put in whatever came to mind so I could not get to the security questions to answer.

This took of the issue, including allowing me to update apps I had under the old log in name.(all free apps)

I have never purchased an app

Your instructions worked!! I logged out and then it asked do you want to use an existing account and I pressed that button and updated the account to the correct Apple ID and password. Thanks so much.

Dave

Your solution worked. I logged out and then chose "use existing account" and then updated that information. Thank you so much!

did you solve this?

It worked for me... to get my apps download started...

😠 BUT it still ask me for a wrong Apple ID (I used it years ago for a short time)

Hi

Go to itunes main page bottom of page Sign out then

Sign back in .

Also do the same in iCloud .

Cheers

Brian ( uk)

I had this issue and now i found a way to fix it!

- Connect your iPad to your computer

- Go Store > Authorize this computer

- Enter your apple ID and password

There you go 🙂