ipad app update asks for wrong apple ID
When I check settings, my correct apple ID shows. But when I do an "update apps", the wrong apple ID shows up, with only the password box available for input. What to do?
iPad 2, iOS 4.3.2
When I check settings, my correct apple ID shows. But when I do an "update apps", the wrong apple ID shows up, with only the password box available for input. What to do?
iPad 2, iOS 4.3.2
I was having password problems when updating apps and some other issues because of two accounts. I had different passwords for different apps, because they were purchased using different accounts. I discovered this by doing a "Get Info" on the two apps I was having problems with.
You can find these apps in your App Library. Launch iTunes and click on Apps under the Library in the left column. Click on an app and do a "Get Info" to determine what account was used with each app. That process showed me that two different apps were purchased with two different accounts. (I have no idea how I got two accounts.) In addition I had used multiple passwords because of all of this and had to keep resetting. That got crazy because you cannot reuse a previous password.
I solved the problem by logging into each account and resetting them using the same password. Now it does not matter which account I use or what account pops up, because they have the same password.
As long as I don't forget that, all will be OK.
GUYS, I FOUND OUT HOW. JUST GO TO: settings/STORE. THEN IT WILL SHOW YOUR APPLE ID THAT IS BEING ASKED WHEN U TRY TO PURVHASE SOMETHING. JUST CLICK ON IT AND click on SIGN OUT. THEN IT WILL ASK YOU TO PUT A NEW APPLE ID... EASY. :)
Those steps will show you the ID your iPad is using for a purchase, but it does not show you the ID that is being requested by the APP that is being updated. All my devices show the same mac.com ID in the settings. If you have two IDs in play from the store, you will need to determine that in the way I outlined. Apple was unable to explain why I had two different IDs. The second ID may have been created when I purchased a new Apple product or when I moved from MobileMe to iCloud.
So I figured out the problem. If u purchased the app with ur old apple id, it brings up the old one even though ur settings is signed into the new one. U just have to delete the app and redownload it. Since uve already bought it, you won't get charged again but it will then bring up the correct apple id. Hope this helps! : )
if it allows create a new app ID?
Had old id on iPad and would not accept PW... viewed these notes, tried going into settings, cloud,account, changed PW just in case, verified payment info and when I came back to update it came up with correct address. No clue as to why, but it at least worked.
I think Apple solved the problem.
I helped my brother to set up his new ipad on my PC. For the record, I created a new account for him. He has never entered any of his info on MY iPad, yet I get requests to enter HIS password for some app updates on my iPad - truly annoying. I was the person who downloaded the apps after he had returned back home, so there's no way his info should be the default.
So now I either delete the apps if they were free and reinstall them, or I update via iTunes, which works.
I was having the same problem the other day - the App Store kept prompting me to enter a password for my boyfriend's apple ID every time I attempted to download updates. I use his computer/iTunes to back-up and charge my iPad and I guess it stored his account info the last time I had it plugged in (??)
To fix:
-go into Settings,
-click on your Apple ID,
-select "Sign Out" from the pop-up menu (even if it shows that your correct apple ID is currently signed in, which was the case for me)
-go back to the App Store
-try downloading a new app (you can delete later) or click the Update button for existing apps
-a blank username/password form will pop-up, allowing you to enter the correct apple ID info
I hope this helps - Worked for me and haven't had any other issues since!
Nope, didn't work. I signed out, went to the app store and clicked update, and it provided me with the wrong Apple ID and asked for the password.
Just talked to Apple support. The software is designed to do exactly what it's doing. So, in Microsoft language, it's a feature, not a bug.
So, to get around it, I suppose one must delete all apps and re-install them. Option 2 might be to sign out of your iTunes account (in iTunes), sign into the other iTunes account, plug in the device, back it up, and then restore it again. I tried doing this half-way (restoring a backup I had previously made while being logged into the wrong account) which did not work.
Still scratching my head on this one.
I had the same problem on IOS 5.1., but since I have updated my ipad 3 to IOS 6.1 everything is working fine.
In IOS 6 Apple will no longer require you to put in a password when you update an app.
I had a similar situation to your problem. My situation is that I received a MacBook Pro from my boss second hand. I was constantly getting the update notification for iPhoto but it wanted his AppStore credentials. I wasn't about to ask him for access to his account. I also am ok with having to purchase the app again in order to have it registered to my Apple ID rather than his. So simple solution, I deleted the app from Applications and now it is prompting me to purhcase it for $14.99 and I no longer have the notification in the AppStore. I understand how frustrating it must be to have multiple apps which you have legitimately paid for and not be able to update them and I am truly sorry for your situation. My reply may not be a solution for your example, but hopefully it may be a solution for others. Good day.
You have to uninstall all of those apps with that apple id and reinstall them with yours 😉😁
So when I first got my iPod i used my sisters apple ID to set it up and buy some apps now i have my own apple ID but when I try to update the apps the i brought with my sisters account it asks for her apple ID even tho I'm logged into my account i am very unhappy about this because over half of my app can not be updated Apple needs to fix this problem.
ipad app update asks for wrong apple ID