Previous 1 2 Next 28 Replies Latest reply: May 17, 2011 9:29 AM by marsh6599
Oh iPod Level 1 (0 points)

Hello, I was just going to download an app from the app store and It asked me for my Apple password as it normally does, I put it in and then a notification popped up saying "Invalid Address Tap Continue to sign in" If i Tap continue it takes me to my account information.

I havent used a credit card on my ipod ever, so in it's feild it says none.

My name, address is all correct, as well as my phone number, my county and area within that county is correct too, what could be wrong?

Any thing is appreciated.

iPod touch
  • john68 Level 1 (0 points)

    i have the same problem, i don`t know why but please hurry up apple and fix this. i'm stuck in an infinite loop where i am asked to write my password over and over again for that buy/free screen and then to validate my info.

  • Luis Gil Level 1 (0 points)

    I have the same problem. Can you guy's help us?

  • trospero Level 1 (0 points)

    This is a new issue for me as well. No idea what this is about.

  • john68 Level 1 (0 points)

    for me this thing worked:


    at the address bar i had typed in only US, so i typed in the whole address according to my zip code. i don't know if it will work for you... you can also try to enter a different zip code and a specific address to fit it.

  • Level 1 (0 points)

    Same problem here. Apparently it started happening yesterday sometime after noon. My account if fine because I'm able to lo in to it in iTunes in my computer.

  • _Eric_ Level 1 (105 points)

    It's good to know I'm not the only one with this problem.  However with me it only happens on iTunes on my computer, the iDevices work fine for me.  It started happening yesterday, and I emailed Apple about it this morning.  – Waiting for their reply.

  • Level 1 (0 points)

    I tried it and IT WORKED. In my case the field where it said address only had the number for my house but not the name of the street, so it didn't recognize it as a legal address.

    Thanks for the help John.

  • Luis Gil Level 1 (0 points)

    Thanks man it worked for me as well.

    But you dont have to change your zip code.

    In my address i had it all together (1111NW104av ) for example all you got o do is separate the address ( 1111 NW 104 av ) it worked for me

  • sthrasher59 Level 1 (0 points)

    The only thing that works so far is 1: go to the Settings app, 2: click on Store in the menu, 3: View Apple ID, 4: edit your billing address using your full address and using spaces between each word or group of numbers.


    Example: 1234 Apple Ln. Apple, NY 12345


    This should fix the problem. It's probably an updated security future apple added yesterday.

  • dido! Level 1 (0 points)

    Oh!! Help please.. That doesn't work and i have to update alot of applications.. What should i do???!

  • Luis Gil Level 1 (0 points)

    Did you try what i said?? Separate the address And make sure is a valid one

  • Oh iPod Level 1 (0 points)

    ok so all that i needed to do is separate my address.

    Thanks everyone!

  • Apple Support Level 1 (0 points)

    Neather works for Me!!!  :O

  • estephan500 Level 1 (5 points)

    I had this endless "invalid address" problem, and I wound up fixing it for me.  Here is what worked for me...


    1. Remember that there are not actually three, not just two, places that your billing address and credit card information are edited in the Apple Store world. (1) The website (2) the music store that you access from your copy of iTunes that runs on a computer... and (3) the Settings->Store configuration on your iPhone or Ipod touch (and I guess on your iPad)


    2. For me, the problem was originally caused because I had actually gone and CHANGED my billing address over at location number 1 mentioned above, the apple store website, because I wanted them to bill an iPad purchase to a specific credit card. That wound up creating some kind of confusion somehow within those three systems.


    3.  So, what worked to fix the problem for me:

    • I first closed out of all three of those locations that I mention above (web store, iTunes store, and ipod touch config screen. 
    • Then, I went to the very first one I list above, the website of the apple store, and I totally reset my credit card and billing address back to a specific credit card I have (namely, the one that I used when I first ordered an iPod purchase that is in fact still waiting to be shipped.)
    • When I hit submit on that apple store website credit card screen, it nicely did a little online confirmation of my credit card/billing info.
    • Then, I went to the second location, the copy of iTunes on my computer and went to the iTunes Store entry for that, and clicked on my account (i.e. my email address that is up in the upper right corner.)  I saw that this screen nicely reflected the totally new address that I had just entered over on the apple store website. Then, I don't think I changed a thing here in the iTunes config screen, just clicked back out of it.
    • Last, I went to the third location, my iPod Touch, and I went to do the operation that had been causing the "Invalid Address" errors (in my case, updating some apps.)   This time, of course, it gave me the same error, because it needs me to "confirm" the changes that I just made elsewhere in apple's system.  So it brought up that same **** address screen.  This screen also happily showed the new info I had set elsewhere in apple's billing system. SO, I went and entered the three-digit security code from the credit card in its place on this screen, and hit Submit.   The ipod thought for a bit, and then...
    • Thank god, it actually started updating my darn apps!


    I hope you'll have luck with this also... just take it super slow like I did.  Also, if it still doesn't work:

    * Make sure that you indeed know what mailing address your credit card's bank actually uses for that credit card.  Naturally, the address that you tell apple has to EXACTLY match that address!

    * If you still have a problem after checking that and doing it again, then consider goign through all these steps, but using a different credit card in your collection (if you're lucky enough to have one)

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