"There is a problem with your device"

Just had exactly the same thing happen - I assume it's an update glitch - in the last hour more and more refs are coming up on a google search

I just bought one used IPAD yesterday, and this is first time I am connecting it through my itune and I got same error message.

Just got the same message in iTunes. I called Applecare yesterday cause I have been having issues using the app store on my iPad 1. It was constantly crashing when I hit the "show more" button in the top apps section. The AC rep suggested I do a full restore on my iPad, BUT - told me to wait until today to do it because Apple was doing maintenance in the app store and iTunes - and he said I would have issues with activation. Fast forward to today - waited until 7pm to do the restore, and it erased wonderfully... but, now it won't activate. I suggest everyone be patient and try again later. I'm sure it has something to do with iTunes, and is not device related.

Gosh i hope so i just bought mine today and i wanted to update and i got that and i tryed restoring it like 4 times! please hurry lol i only got to play witht the ipad like couple hours

I just called Apple about my issue - we tried to put the iPad into recovery mode and got it almost to the point of restoral, then hit the error message again. Bad news for me.. but I am thankfully still in my warranty period. Hitting the Apple Store tomorrow and will most likely just get a new one.

Put yours into recovery mode and try again...

Hold power and home button until screen goes blank.

Then hold the home button down

While holding the home button down, plug your iPad into iTunes. Let go of home button.

iTunes will prompt you that it detects an iPad in recovery mode.. follow the prompts and go thru the process.

It didn't work for me, but it might for you... and this will save you the 30 minutes I just spent on hold with Apple. 🙂 good luck!

I'm also having the same problem. Since this afternoon I can not activate my iPad. I hope it's the Apple server problem. I speak of Brazil....

I done that and it still shows "There is a problem with your divice" so the app store is not down? i get all the way through the restore and it tells me it done it sucsfully and it shows the error i think i just need to activeate it it shows acsessing itunes store and stops about half way and shows the error i think its apple

I really hope so. I would make an appointment as a back up though... just in case. Mine was running great, besides crashing in the app store.. I'm regretting that I tried it now. 😟

The Applecare folks made no mention of the app store or iTunes activation servers having issues. Maybe try calling them. I'd rather shoot myself in the leg than call back and sit on hold for another 30 minutes lol

same prob as above. can't restore

Do we have to wait? Someone could call support and see what was causing this problem. I've done everything, it updates without problems, but will activate when that message gets stuck.

yeah i cant lol i live like no lie maybe 4 hours away from a apple store so idk i will just wait thats all i can do.

From what I'm seeing today many people reporting this problem, may actually be Apple's server, someone did some testing with some iphone? Sorry for the mistakes in the message, since I'm not very good at English. Thanks and I look forward solutions!

im willing to bet is there is this many people saying this its just the store i gonna just wait till the morning and pray to god it works if not im sol 😟 i bought mine from a kid at school and i wanted to update it because it was still running 3.2.2

I have the same feeling, that it's the activation servers. Let's just all do each other a favor and update this post when we can get past activation. Deal? ::hand shake:: 🙂

Your English is good, sliders! Bom dia!

Same message with an original iPad. Attempting to restore from DFU and I get the same message.