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mac app store tells me to log into account to update apps(that I don't own) but that is not my account and I never heard of this email. Is there a fix for this?

mac app store tells me to log into <edited by host> account to update apps(that I don't own) but that is not my account and I never heard of this email. Is there a fix for this?

iMac, Mac OS X (10.6.7)

Posted on May 14, 2011 6:58 AM

Reply
38 replies

Jul 12, 2011 2:48 PM in response to Kryn Sporry

Kryn Sporry wrote:


I agree with some of the others: why installing pirated software? Especially facetime, it's not exactly expensive, so why not just lash out those few bucks and buy it?

I bought ALL of my apps from the MAS and got an infected/pirated Facetime from THERE (I am willing to show my bill). I spend one buck (79 Eurocent). I would appreciate to get a clean software even if I spend 1 penny for it. It´s not a matter of money but of trust which got lost. Apple will not be able to buy this from me again.

Aug 20, 2011 1:00 AM in response to quietblade

I was finally able to resolve this issue. Thank you for all your work and comments on this thread.

Turns out I had a copy of the Facetime app file on an external drive.


What I had to do (besides deleting Facetime from Applications with AppZapper) was:

I had to quit the App Store. Then I had to delete the other Facetime file with AppZapper, AND THEN I had to Secure Empty my Trash bin to get all the files to delete.

Once I did this Twitter left my updates available tab (I had never actually downlaod Twitter), so I had no updates. Then I was able to download Twitter from the main App Store.


I hope this helps anyone who is still stuck! This took awhile for me to get fixed!!

mac app store tells me to log into account to update apps(that I don't own) but that is not my account and I never heard of this email. Is there a fix for this?

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