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is it safe to download the mackeeper?

i think my mac book pro has a bug, and i had a popup called mackeeper that says it can clean up my mac, is it safe to download the mac keeper?

MacBook Pro

Posted on May 14, 2011 1:45 PM

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Posted on Jun 13, 2011 9:18 AM

MacKeeper is horrible malware that causes a "virus warning" to pop up in your browser that freezes the functionality of your computer until you force quit the browser several times. I'm STILL trying to get rid of it! You are misrepresenting your product and I can't imagine what you are gaining from hijacking peoples computers like this other than an evil twisted chuckle. Why don't you show some good will towards the "legitimacy" of your product and tell us how to stop this annoying malicious virus addware that all of sudden started popping up AFTER we did the free (except for the major headache of this software) download? I have deleted it from my system (which was a headache as well) and now I'm getting this popup which I NEVER got before this bogus mackeeper program.

337 replies

Dec 5, 2011 7:14 PM in response to babowa

Absolutely. If I had been willing to sell out, they seemed quite willing to hire me to write a review, with the price per hour to be named by me. I suppose I could have pulled their strings a bit to see exactly what they'd have been willing to give me for a positive review, but I didn't really want to fool with that, so I simply never responded.


Because I didn't do that, I'm sure they could turn around and say "Oh, you misunderstood!" Just like they can now say that they don't have any responsibility for the clamxav.org site, since its ownership is now obscured behind a company that specializes in hiding the real ownership of domain names. They're sneaky devils who know how to make a scam look good!

Dec 5, 2011 9:35 PM in response to yanique

I have already told my situation, but just in case someone is wondering what to do, after I installed MacKeeper, I could not open my Microsoft Files at all, which meant I could not access any of my documents. I had to go and buy a new Microsoft Office and install it, as I had lost my original Installation CD. I would not go near MacKeeper. It really made my life **** for about a week.

Dec 15, 2011 8:13 AM in response to yanique

im sorry this doesnt pertain to the topic but i figured its good to ask questions specially if your not very smart with computers. haha so what do you people recommend in terms of a software that can do its job? im very glad i decided to do some research on this lousy software because i was JUST about to purchase it. so really thank you guys love the feedback

Dec 15, 2011 8:21 AM in response to CliveBixby

What functions does MacKeeper have that you want, specifically?


As far as I understand it, MacKeeper is a compendium of lots of different functions that are available already in the OS or via other free software. Putting them together into one app is, in itself, a nice idea, but it would seem to be that the "developers" have done this


i. poorly, from a system resource management perspective, and


ii. with an aim to either (or both)

— collect user information to sell on to marketing companies (perhaps...)

— to display ads for their own or other 'affiliates' products


You won't find another program that is such a rag-bag compendium of diverse functions, but you will find others that do some or all of the legitimate functions (i.e., don't require you to give the developer unnecesary personal information).


Tell us your needs, I'm sure the list will be able to offer recommendations.

Dec 15, 2011 11:11 AM in response to softwater

i guess it was just from reading some blog someone had posted on some website comparing the mackeeper to other products and prices and it just caught my attention completely. haha

it just had everything on freeing space, theft protection etc etc...at the end it did sound fishy to me.

but im just more interested on freeing some space on my hard drive or just keeping it clean overall. what do you think?

Dec 15, 2011 11:19 AM in response to CliveBixby

To free up space on your hard drive, use your own noggin, and delete files that you have saved and no longer need. The largest files you've saved — which are often feature films — are the first ones to consider removing, because you may be able to recover as much space by deleting one such file as you could by deleting thousands of smaller ones.


If you can't free up enough space that way, you need to replace your hard drive with a larger one.

Dec 15, 2011 12:48 PM in response to Linc Davis

That depends on what Clive meant. It's a little unclear, but I thought it sounded like he could have been describing my article on MacKeeper, where I go through all the features of MacKeeper and explain how to do those things free or cheaply with other software or built-in features of the OS. If that's the page he was looking at, that's not a fake review! 🙂


My page can be found here:


http://www.reedcorner.net/news.php/?p=245


(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

Dec 27, 2011 5:10 PM in response to yanique

Do not download. You can use this proces to rid yourself of the popup as long as you have not clicked on OK.


Make sure you enable the use of assistative devices in the universal access panel of the system preferences pane.


Next open Apple script editor, located in the applications/utiliies folder. Then run the script below (copy and paste then click the run button). You will get an error about the user folder but ignore, your safari should be reset and normal again. This only works if you did not click OK on the mackeepr ad, and thus have not downloaded the program.


tell application "Safari" to activate

tell application "System Events"

tell application process "Safari"

click menu item "Reset Safari
" of menu "Safari" of menu bar 1

try

click button "Reset" of window 1

end try

end tell

end tell

quitapplication "Safari"

tell application "Finder"

select every item of folder "LocalStorage" of folder "Safari" of folder "Library" of folder "USER" of folder "Users" of startup disk


moveselectionto the trash


closeFinder window "LocalStorage"

end tell

return input

end run

Dec 28, 2011 12:32 AM in response to hoffmb

Yanique has dissapeared. Seems to have made only ONE post (the one that started this thread, May 14). I do not know what to think about that. FYI, I think that Glimmerblocker is a good way to eliminate (most/all?) Mackeeper ads.

It is rather difficult to uninstall and eliminate all entries on your computer, but there are some threads here giving good advice.

Jan 1, 2012 12:31 PM in response to yanique

At the threat of being water-boarded for re-engaging this thread, I am visiting my son in Virginia and his three year old mac is going megaslow and the hard drive is almost full. So I mentioned...MacKeeper as a way of cleaning it up and making it run faster. But, I did check out AD after that remark (no, I don't know why I didn't do that in the first place when I "found" MacKeeper) and came across this, uh, discussion. So, briefly:

1. Ignorance is bliss. For some strange reason MacKeeper "worked" for me, as in no pop ups, no slow down, no chunks of metal in the transmission, and a bucket more of free space.

2. I would say that I find this thread still appropriate because I was able to find "Reeds Corner" which has become a wealth of help in how to clean up my son's Mac without downloading other software.

3. I had "Spring Cleaning" for several years but more than once I paid dearly for eliminating "unnecessary" files. I finally uninstalled it.

3. I am techno-impaired to the Mac (ha-ha, a little pun-levity here...) so AD is where I always go for help and you all are both helpful and gracious with my sophomoric inquests into the world of Macdom.

Jan 1, 2012 1:01 PM in response to Tom Perkins1

While I have heard about users with your experence with MacKeeper, I have heard about far too many users with the exact opposite. In fact there have been enough with problems that I complete distrust the software.


My other reason for taking my position against MacKeeper is that it does next to nothing that you can't do with OS X for free and they charge for it. I find that just wrong.


Allan

Jan 1, 2012 8:36 PM in response to Tom Perkins1

And since this thread seems to be becoming an advert both for mackeeper and those who've written about it 😐, I'll throw this link in here in case you decide either


i. you want to uninstall it properly or


ii. want to read the 100+ comments from people whose computers have been totally stuffed by MK.


http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


(Disclaimer required by ASC ToU: I may (or may not) receive some form of compensation from my website or something like that).

Jan 21, 2012 6:34 AM in response to softwater

I too downloaded this turkey. At first i didn't notice anything untoward, but i do believe it was this app that prevented me from completing almost any updates.


I managed to get rid of it, and after taking it to my tech, my Mac is perdorming well again.


Unless the software you're considering adding to your machine has been either designed by or expressly approved of by Apple, (especially utility stuff) don't bother.


Softwater, thanks for the link

Jan 21, 2012 2:31 PM in response to yanique

If you're worried about virus's on your Mac I have used Sophos which is free. I only found out about MacKeeper because a friend asked whether she should download and pay for it because it indicated she had a virus, after a quick search I found Sophos which seems to do the business, 4.5 years without a scan and my Mac is clean, no infections found.

is it safe to download the mackeeper?

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