Error 1004 iOS 4.3.3 downloading App Store

droopy2009 wrote:

** PLEASE APPLE, SOLVE THIS ISSUE! **

Apple doesn't read the forum, so you aren't communicating with them. I also did a forum search and the earliest occurrence I've seen for this error was in 2007, so I doubt that Apple is going to do anything about it. I posted a link about to troubleshooting steps, and you can also email iTunes Store support for help with the problem.

I still get the same error when I change the hour format, and I tried to view my apple I'd from the iPhone and also keeps asking me the password. Signing out and in again didn't help, and I don't have that problem from my laptop or from my iPad so it's obvious that we are dealing with a problem hardly solving from the user interface. I will email iTunes store and apple and post here any response from them. Thanks guys for sharing your problems too, at least it's a good way to not feel alone on these annoying things.

I am having the exact same issue as well. Quite frustrating. Everything works from iTunes on the Mac. Also no issues with iPod Touchand iPad on same account. When I try to view id I also keep getting asked for password.

The same for me! I don't think it's an Apple iD problem. I've tried solutions related to Apple ID's and it got even worse!

Have you read the thread you posted to for solutions? They are there.

iOS: Resolving update and restore alert messages including Error 1004

Interesting link, but the reported problem was not an update or restore error. It was an operational error using the App Store.

the link you provided cannot resolve the issue, as cited above we can access itune update in the laptop, but not in the Iphone itself, obviously there is a bug inside the itune server of apple probably a mismatch of timestamp or whatsever....its an apple issue, which i am going to call them shortly...

I also would just like to reiterate that the issue being described by myself and others in this thread is a new issue. The 1004 error is to some extent generic (as many errors are), and this issue is in fact not related to the iTunes on a Mac error or the restore error that has been written about extensively over the past few years.

This error (which happens to express itself as 1004) occurs on the iPhone when trying to download or update applications from the iPhone App store. It started happening just prior to the 4.3.3 update (I had the issue appear out of nowhere a few days before that update). Upadting to 4.3.3 did not fix the issue. It is also accompanied by a strange behavior of not being able to View your Apple ID on the iPhone. You can log-in, but when clicking to try to view account details, you get stuck in an endless password loop. Finally, I can confirm that all the above still works perfectly on my iTouch and IPad under the same account. I also have absolutely no issues with iTunes on my Mac (all three devices also are currently syncing to the same iTunes catalog).

This absolutely seems like a server side issue to me. For those experiencing the issue, can we try to confirm here if this is happening only on the iPhone? I not sure, but I can't recall anyone reporting the issue on the iTouch or iPad (and again I am not talking about the generic 1004 error but this specific issue).

Hi,

You're absolutely correct on your summary (i'm having the same issue with my iPhone) but some people ARE reporting on iTouch too.

So, looks like a proper iOS issue.

In addition to all of the above:

I tried creating a new account for ligging in, but I get a message saying I have to set cookies to "accept from visited pages" or something (probably a pour translation of what it actually is). This setting is already correct and changing it to and fro doesn't make any difference.

It does seem however that this could be the source, as it seems that the AppStore needs to be able to do some cooking before one can download an app.

yes, this is exactly what's happening to me I contacted iphone support in my location and spend 40 minutes in the phone with no avail, and the apple support guys told me that this is not an iphone issue, and refer me to contact Itune for support...oh ****...what shall i do....

People are reporting it from Windows and Mac iTunes also. And have been reporting it for several years.

I don't think you've read the actual problem. It's not the 'typical' 1004 error when using iTunes on the PC/Mac.

It's a totally different 1004 error when using itunes and appstore on the iPhone/Touch.

But thanks anyway