Has anyone had their iTunes account hacked recently 5/2011?

My account was hacked today. Have made several attempts to report it to iTunes but can not find any contact information.

I am in the same boat...I just discovered two purchases mixed with other orders that I didn't order. Time to get out of ITunes?

My account was hacked today too. So was my email account. Both requested me to change my passwords when I logged into them. Is it possible this is a result of the PS3 hijack? The hijacker took all the available money on my giftcard and used it to buy apps. I don't understand how they can do that if they aren't authorized computer on my account. I sent an email to itunes support as it seems that's the only way to contact them.

mine was hacked on 5/24.

Someone got in, drained the redeemed gift cards I had, changed the home address and used and app to get the cash.

I don't know the status of my credit card info. but the iTunes account has been breached.

Looks like the app inside the iTunes site is:

Good luck to us all.

My account had around $44 credit from gift cards and was depleted all for some in app purchases in "Kingdom Conquest". Filed a complaint with Apple. Hopefully they will take action. I would think they should be able to tell what device(s) the purchases were made from...not mine!

I got hacked on 28.05 and a purchase of WorldWar honor points was made in a value of 1116 €.

Storm8 is the company that offers this game on Itunes seems to be involved heavily as there are many users that are affected by the same problem.

Our account was hacked a few weeks ago, gift card was just put into the account, and they purchased Texas Holdem credits. iTunes was notified, and they closed our account. No refund, we lost the credit money.

Read the iTunes agreement. Gift cards have a value of 1/10 of one cent. They have the option to close your account anytime, for any reason.

Now with 5 Apple products, including a new iPad 2, all the apps we purchased are dead. No updates, as the apps try to connect to the old account that is closed. I must delete all the apps, and go back to the store under a new user name and buy all the apps, movies, TV shows and music....all over again.

I have contacted Apple and iTunes support with zero help. They should just tell you up front that you are not buying an app, but "renting" it until they close your account, then you can go back to the store and "rent" it again until they close your new account. What a rip off.....and NO SUPPORT. They just don't care....just take our money and scam us over and over.

That 19 page iTunes agreement is a complete joke. Even South Park has done an episode about it.

Amazing to see so many people with the same problem as myself.

< Edited by Host >

Yeah it seems maybe Apple was hacked since there are a lot of people complaining about the same problems. And when Apple finally responded to me they said "we have been experiencing higher than expected volumes". Hmm wonder why I haven't heard about any Apple hacks in the news yet.

I noticed unauthorized purchases, my store credit wiped out. I went in and changed my password......still getting unauthorized purchases!!! Imremoved my credit card info.....surely an Apple side problem!

Below is the reply I received from iTunes yesterday. Account closed and please go buy more, spend more. NOT a good day....lost everything. Lesson learned, if your account gets hacked, DO NOT report it to iTunes, just live with the loss and keep quiet. They will shut you off and you will loose all the apps, movies, music, etc.

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This is Prashanth again with iTunes Store Customer Support. I hope that you are having a good day.

Your account has been closed so you will not be able to re-download or update apps that were previously purchased without purchasing the Apps again.

Thank you for taking the time to explore iTunes. I hope in the future you'll decide to open another account and purchase from the iTunes Store once again.

Sincerely,

Prashanth

iTunes Store Customer Support

I wonder why they closed your account. They didn't close mine. I just changed my password. Apple can obviously see who the people were that hacked our accounts. But I am sure they don't want to ban them because then those people wouldn't be using their iphones or ipods and not spending money with Apple. Very frustrating! I am still waiting for Apple to refund me my giftcard money.

Two weeks ago had the same thing happen to my account. Received two emails regarding two "purchases" I made through the Itunes store... still have the emails with the receipts and who they were sent to.

It wasnt my name and address it was someone elses and a different credit card. Ive since sent those emails to the FBI Cyber Crime division for further investigation. This seems to be a real problem for Apple. Ive since changed all my login information and security questions to make it more difficult for anyone to do this again.

I feel sorry for whoevers credit card they are charging. Hopefully the FBI can crack whos doing it and put a stop to it.

I suggest everyone change passwords and update security question to be something totally obscure.

this just happened to me in the last week as well -- i'm locked out of my account (trying to purchase apps, can't) -- and two gift cards were charged, but to someone else -- but through my account -- weird -- and like everyone else here, NO SUPPORT from Apple --

i hope i don't run into the same issues others have had -- i.e., losing all and starting over --