Error 1004 on ipad

Thanks for the tip. It worked for me as well!

I now have the same problem!!!! And it is so frustrating

Followed you tips and it works fine...good job

Try to go to restore and then click restore network

I had the same problem, all I did was fix the date and time on my iPad and it worked! Weird I know but my problem was solved! If your date and time is right try switching the date and then switch it back. Good luck!

This (reset the cookies, reset cache, and reset history) worked for me on iPad 1. Thanks.

thank you i delete the cache ,the cookies and history and it work

Yes it works. Thank you!!!

I have found this works:

Settings-general-date and time

Then, check your date and time is correct. Turn on 24 hour time. Error 1004 should be solved.

Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

1. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
2. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
3. Try to restore from another known-good computer and network.
4. If the errors persist on another computer, the device may need service.