Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No sound only during phone calls??

Hi!... My iPhone 4 is working fine, speakers, mic, sensor, camera, etc... is ok... when i make a call in skype everything is fine, i can hear everything and they can hear me just perfect... But the problem is when i'm making or reciving a phone call, i can't hear and they can't hear me. speaker, mic, everything is working fine in apps, itunes... record normal video, music and video playback with normal audio, ussing headphones, speaker or bluetooth is ok in apps and itunes... the problem is only with phone calls, phone audio is not working... incomming call phone rings perfect, outgoing call going well until the call is answered, no audio during phone calls, sending sms, internet, wifi, everything is ok but there is not audio during calls... Please any advice? some help please!!... Already reset all content and setings, latest version of iOS 4.3.3, phone is restored but the problem remains!!!... HELP ME PLEASE!!!!

iPhone 4, iOS 4.3.2

Posted on May 23, 2011 3:09 PM

Reply
Question marked as Best reply

Posted on May 31, 2011 2:44 PM

I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.

73 replies

Sep 26, 2013 3:58 AM in response to edmundona

I'm having this problem now, ever since I updated to the new iOS 7 on my iphone 4. I've tried everything hard reset, soft reset, turning phone off and back on, hitting speaker repeatedlywhile in voice mail but nothig works. This can't be a hardware issue because up until I updated the software I was not having any issues with my phone. I've done the whole cleaning of the ear jack, making sure the phone was not in silent mode, which has never been a problem before. I still haven't seen anyone with a solution to this problem. Is there anyone out there with one? It's getting really old having to turn my phone on speaker to have a conversation!!

Oct 11, 2013 10:33 PM in response to saurabhte0k

iphone 4, IOS 7...have exactlythe same issue...my mic works as others can hear me but i can't hear them on ear piece speaker headphone...have tried complete restore without back up however nothing works...hate myself why did i upgrade to IOS 7..


though it works fine on viber and skype...to me its more of a soft fault however no support from apple..they say its hardware..

Oct 14, 2013 10:51 AM in response to edmundona

I have a similar problem... all sounds, mic, speaker, etc work but not during calls. But I cant even hear on loudspeaker! When I receive/make a call when answered it automatically has the speaker on, but no sound. If I click it nothing happens. If I put the volume up nothing happens. If I turn on hearing mode, still nothing.


I have had this on and off.. but since Ios7 there is no solution it seams. No restarting or reseting will do.


Can someone please help, I would love to be able to make calls on the iPHONE!!

Oct 29, 2013 12:12 PM in response to edmundona

Same thing
. No sound through earpice. I could only hear through headphones and speakers. My iPhone 5 was acting like the the headphones were plugged in when they weren’t. I could tell because when I adjusted the volume the notification said “Headphones”. I tried several things I found on this site and others. What eventually fixed it was cleaning out the charging port (lightning bolt) on the iPhone 5. Once it was cleaned the "Volume" notification would appear when I adjusted the volume buttons.

Oct 29, 2013 12:13 PM in response to tanzeel nsw

Same thing
. iPhone 5 acting like the the headphones were plugged in when they weren’t. I could tell because when I adjusted the volume the notification said “Headphones”. I tried several things I found on this site and others. What eventually fixed it was cleaning out the charging port (lightning bolt) on the iPhone 5.

No sound only during phone calls??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.