delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do. I have re set the info in the settings and when viewed there the info is correct. When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

Reply
409 replies

Jan 14, 2015 10:31 PM in response to IFlip92

What part of "purchases made with an Apple ID are forever tied to the Apple ID that they were purchased with" don't you understand? The only thing you can do is to delete the apps and re-purchase them (or if they are free, re-download them) with your Mom's Apple ID.


Not sure what you are referring to in terms of the iOS 8.1.2 update.


If all you are referring to is apps put onto the device by the twit that put his own Apple account on someone else's phone and then then downloaded apps on, then blame the twit that didn't do it right in the first place. It wasn't his phone. He should have set up an Apple ID for your Mom to start with. So, delete the "twit's" apps and get your mom her own versions of them that are owned by her Apple ID.


If you are complaining about something else, then specify what it is.


GB

Jan 15, 2015 1:20 AM in response to gail from maine

That's what I did in the end. But I see users who did the same and still experienced the same issue when the next update for an app rolls out. Remains to be seen if it's fixed.


Somehow, the phone has worked fine throughout iOS 7 and the beginning of 8 (updated to vanilla iOS 8 about 3-4 months ago at the same time when I made my mom's Apple ID). Was able to update apps fine with her ID until I updated it to 8.1.2 about 4 days ago. That's when the issue arrived.

Jan 15, 2015 8:47 PM in response to IFlip92

Make sure those old apps are also totally removed from your iTunes library. It could be that they are re-downloading during the update. You also have the option of restoring the phone as new (Settings>Reset>Reset all Contents & Settings), then going to iTunes, signing on with your Mom's Apple ID (make sure the computer has been authorized under her iTunes sign-on, then select and sync only her purchases to her device.


I have apps that I purchased eons ago under an old Apple ID, and they still are in my library. So, even if I have deleted them from my device, if I fail to de-select them during a sync, and they sync back, then they will ask for the password to my old id when they need to b updated....


Cheers,


GB

Jan 16, 2015 7:38 AM in response to gail from maine

My Mom's iPhone has yet to be connected to a PC through iTunes mainly because I do not want to bring her on to this platform as I will never hear the end of it. So that is not a viable resolution. To her it's a phone and it needs to stay that way not become some technological nightmare, which is ironically advertised as the most simplest and care-free platform hence why she bought it 2 years ago without my consultation.

Feb 14, 2015 5:34 AM in response to Chris CA

Can you guys please help? I've changed my Apple ID a few weeks ago without signing out from other devices. I've used this previous ID on my sister's phone to update some apps. Whenever she tries updating them, my old id comes up. This box comes up asking me to put in my password for my old Apple ID and the only options are (1) cancel and (2) ok. I've tried inputting my old password and even my new one, but it won't open. We've tried logging in and out but the same still happens.


hope you could help me. Thank you so much!

Feb 14, 2015 6:56 AM in response to Alyssa Singson

Alyssa Singson wrote:


Can you guys please help? I've changed my Apple ID a few weeks ago without signing out from other devices. I've used this previous ID on my sister's phone to update some apps. Whenever she tries updating them, my old id comes up. This box comes up asking me to put in my password for my old Apple ID and the only options are (1) cancel and (2) ok. I've tried inputting my old password and even my new one, but it won't open. We've tried logging in and out but the same still happens.


hope you could help me. Thank you so much!

See this -> If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

Sep 11, 2015 5:32 AM in response to annfrombath

Just wanted to add my situation in to the books as well.


Background Information: I perform many backups/restores of different people's devices on my PC's iTunes all the time.

Symptom: When going to App Store > Updates and selecting an app to update, it prompts for someone else's email/password.

Issue: iTunes restored one or more apps from person A's to person B's iPhone. Since the device isn't authorized for those one or more apps, it requires the authentication from the other user's account to update that app.

Resolution: Determine what apps don't belong to that user and delete them (or if you don't know, delete them all).

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delete wrong apple ID from the appstore login

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