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delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do. I have re set the info in the settings and when viewed there the info is correct. When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

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409 replies

Apr 15, 2017 5:10 AM in response to gail from maine

I ask for help. Registered a friend ipad in his name, it took 3 years he brought me it said that he had requested and now asks to enter the apple id, but there is mail mail.ru. Can I return the old apple id? He could not change himself, he did not know the password. I go to myself icloud there there are his photos and applications which he downloaded. How to return icloud?

May 24, 2017 6:24 AM in response to annfrombath

I know this is late, but here's the solution for anyone having this problem now.

I couldn't update my previous applications due to the fact that I downloaded them with a different Apple ID before. Now that I changed my Apple ID and want to update them, a pop up box comes requiring the password of the previous Apple ID.

Solution :


Delete the app that you want to update, go to App store and update it again. It won't require a password of the previous ID.


Hope this helps

Jul 2, 2017 9:31 PM in response to poppadoppa

It is not the App Store app that is doing that. If you are signed in with your Apple ID under Settings>iTunes & App Store, and you are getting a request to supply a different Apple ID password when trying to update an App, then the app you are trying to update is the one you need to delete.


Apps are forever tied to the Apple ID that they were purchased with, so if you are trying to update an app that was purchased using a different Apple account, then you will have to either get the password for that Apple account, or you will have to delete the app and either repurchase it or re-download it, if it was free, with your own Apple ID signed into the iTunes & App Store.


GB

Jul 29, 2017 2:48 PM in response to Chris CA

The above does not work on my iphone 5. If I go to setup, I see the correct iTunes/Appstore ID (signed in), but when I go to the App Store, it demands a password for the wrong Apple ID ... nothing I can do about it, no access to app (or music) downloads. This 'left hand not knowing what the right is doing' is extremely frustrating - why do not the devices store a single user ID (at least for the person logged in at the time) so that this can't happen?

Jul 29, 2017 11:28 PM in response to allanfromlufbra

If I go to setup, I see the correct iTunes/Appstore ID (signed in),

What do you mean 'go to setup' ? Do you mean Settings > iTunes & App Store ?

but when I go to the App Store

Where in the App Store ? The Updates tab will obviously show the id of the account that downloaded that app. If you mean for downloading new content what id shows at the bottom of the Featured tab in the app ?

delete wrong apple ID from the appstore login

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