delete wrong apple ID from the appstore login

Asked and answered multiple times in this 25 page thread. The Apps you are trying to update are owned by the Apple ID that is asking for a password. You can either supply the password, or delete the app and re-purchase it (or re-download it if it was free) under your own/current Apple ID.

GB

Just delete the app, then go back to the app store and try and redownload the app. Once it comes up in search, it will still say update even though the app is now redownloaded to the phone. Just click the update button and the app will redownload but technically its under the new ID you have in your icloud settings.

I just went through this

It is not the App Store app that is doing that. If you are signed in with your Apple ID under Settings>iTunes & App Store, and you are getting a request to supply a different Apple ID password when trying to update an App, then the app you are trying to update is the one you need to delete.

Apps are forever tied to the Apple ID that they were purchased with, so if you are trying to update an app that was purchased using a different Apple account, then you will have to either get the password for that Apple account, or you will have to delete the app and either repurchase it or re-download it, if it was free, with your own Apple ID signed into the iTunes & App Store.

GB

Why do you need to "change the name" on your Apple ID? Since this thread is about Apple IDs that were previously used to make purchases, changing the ID does not come into play.

Can you explain what your issue is and what it is you are trying to do?

Cheers,

GB

Well, no one here can help you if you don't explain what is happening to you exactly. What are you trying to do, and what happens when you do it? If you are getting an error please provide the exact wording.

GB

The above does not work on my iphone 5. If I go to setup, I see the correct iTunes/Appstore ID (signed in), but when I go to the App Store, it demands a password for the wrong Apple ID ... nothing I can do about it, no access to app (or music) downloads. This 'left hand not knowing what the right is doing' is extremely frustrating - why do not the devices store a single user ID (at least for the person logged in at the time) so that this can't happen?

If I go to setup, I see the correct iTunes/Appstore ID (signed in),

What do you mean 'go to setup' ? Do you mean Settings > iTunes & App Store ?

but when I go to the App Store

Where in the App Store ? The Updates tab will obviously show the id of the account that downloaded that app. If you mean for downloading new content what id shows at the bottom of the Featured tab in the app ?

allanfromlufbra wrote:

but when I go to the App Store, it demands a password for the wrong Apple ID ... nothing I can do about it, no access to app (or music) downloads. This 'left hand not knowing what the right is doing' is extremely frustrating - why do not the devices store a single user ID (at least for the person logged in at the time) so that this can't happen?

What do you mean the App Store "demands a password for the wrong Apple ID"? What are you attempting to do that even requires a password at that point?

GB

Well, I finally figured it out ... some time ago, I retired and needed to change my email address. Because Apple uses email addresses as permanent IDs, this proposed change became a problem; after following guidance from an Apple adviser, I thought that I'd solved this problem. However, when I visited the Apple app store a few days ago, some of the apps bought under the by-then defunct ID needed updating, so the app-store app insisted that I enter the password for that ID, even though I hadn't intended to update these apps; it wouldn't give me any access (under my new ID) so that I could download the sport-related apps that I required. After a couple of hours of frustration, I gave up and carried out a factory reset on my iPhone 5 ('erase all contents and settings') and sacrificed all previously paid-for apps and films - fortunately not a huge investment. However, it did take several further hours to update to v10.3 and reinstall a similar raft of apps as before. At least I now have a working iPhone.

Many years ago, I was a programmer, later an analyst; I soon learned that one should NEVER choose a non-stable ID for any long-lasting object or concept. Hopefully Apple has learned this by now - it should ensure that every user has a permanent, stable ID, which can (or should) be associated with one or more (potentially-changing) email addresses.

Thanks, GB, for asking for more details, I'm sorry that I did not answer sooner - I was away from home and had an unreliable phone signal.

AllanH.

OK, so that is why I asked what you were trying to do. Updating and re-downloading apps do require that that Apple ID that purchased the app be the Apple ID that continues to provide the password, since legally, that Apple ID owns the media.

When you change your email address, unless the change, in any way involves an @me, @me, or @icloud email address as the Apple ID address, then you should be changing the address on that account to then new address. You have a single account. The email address is simply a user ID.

Sounds like you may have been told to set up a separate ID long ago, which is really not the way you want to go, because, in reality, you are setting up a brand new, separate Apple account.

Best advice I can give on that is to keep the password on the old Apple account the same as the password on the current Apple account. That way, if you are asked for a password, it won't matter which account it is for.

Cheers,

GB

Hi. I had the same problem and almost gave up. But finally I tried something that did work for me. I hs an iPhone that belonged to someone else, i managed to reset it back to new (or at least I thought I had) and used it for some time without any problems. Suddenly I had to update an app and I was being asked for the old user's Apple ID. But my App Store was connected to MY Apple ID. Somehow this kept happening even though I singed out and in over and over again. What I did was deleting the app I had to update and downloaded it again. It appears that once you downloaded an app with a certain Apple ID you cannot update it with another one. Hope this helps you.

Yes, that is the standard recommendation - either remember the password to the other ID, or delete the apps (since that other ID owns them), and re-purchase, or re-download them if they were free, while your Apple ID is singed in so that they will now be owned under your Apple ID.

GB

I have this same problem and it is driving me insane. There must a glitch in the system somewhere because I've signed in and out several times, I've even changed my password. I think the issue is from using different phone backups over the years.

Sorry, but if you are having the same problem, then it is because of the same reason which has been explained throughout this thread. You have a different Apple ID that owns that media. It is always going to own it, so you can use the password for that Apple ID, or your can delete the item, and re-purchase, or re-download it if it was free, with your own, current Apple ID signed into iTunes, and then those items will now also be owned by the current Apple ID, so no more password requests.

Cheers,

GB

Oh, this must be SO OLD! There is no "Store" option in Settings anymore.

Now there is a "iTunes & App Store" options in "Settings". Signing out and signing back in does not solve the issue.

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