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delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do. I have re set the info in the settings and when viewed there the info is correct. When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

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409 replies

Nov 26, 2017 12:44 AM in response to annfrombath

I know this is an old post but my husband has encountered similar.we both have iPhone 7; and before that most other models. Only ever updated over iCloud. Purchased music on previous phones with his Apple ID. I never use his phone. Today he was doing update of a few apps. A box popped up asking for password. On inspection the Apple ID in the box was mine. Although inserted mid email was - which is not part of my email. I checked his iCloud and signed ouT and back in. All of that is his email therefore his APPLE ID. still in the iTunes & App Store it popped up,again. How did my Apple ID get there.

Dec 28, 2017 12:40 AM in response to SABSAB1

Hi. This is to everyone who still have the same problem as to not able to change the apple id while updating or installing the app when it prompt you to. I have the same problem when my co worker ask me for my help. She had an iphone 6 plus and was trying to backup to her new iphoneX. Everything seems fine until she had trouble installing one of her social app (wechat). It prompted her to input the password from an account that's not from her and she couldn't change the apple ID from that prompt screen. I've checked her Apple ID account log in from settings and I tried login out and in again but with same situation. She told me her friend had help her setup her iphone6plus and install the wechat app but it was with her friend's apple account. She had been using the app and signed in with her own apple account on the phone since. So I would assume (like previous ppl who had commented before) that the app was linked to her friend's account because it was installed on that phone while her friend's apple account was link to that phone. Then she signed in with her own apple account but technically the app is still linked to her friend's account. I don't think this is a flaw. I think its to protect app developers themselves. If the app cost money, it would make sense to make sure the app you are trying to use, you had actually paid for it, or had permission for it and not sharing paid app (unless family account sharing) to other ppl.


So with that in mind, I found a solution (at least it worked for me). I deleted the app with her account signed in. Then I log out of iTunes & App Stores account. next I proceed to go to app store and download the app. And finally you will be prompted and be able to input your apple ID and password. Problem Solved and the app will always be linked to that account. Hope that solves a lot of ppls problem. CHEERS!

May 31, 2011 11:04 PM in response to annfrombath

When an app is purchased/downloaded from the store it is associated to an Apple ID. Whenever an update is available for that app the authentication details for that Apple ID are required.


You can get this problem if you share an iTunes library with someone but have different Apple IDs, as there can only be one copy of an app in the library. It can also occur for other reasons.


What you need to do is delete the app and repurchase/redownload it from the App Store with the correct Apple ID.

Jun 2, 2011 1:09 PM in response to seanandnikki

Based on your name here it sounds like you could be sharing an iTunes library with someone (sean and nikki). You can only have one copy of an app in an iTunes library. If you both sync to the same iTunes library and you both have an Apple ID you use for downloading/purchasing apps you are going to get apps that when you update will require the other person's Apple ID. The only way around it is to have separate iTunes libraries. It's easier to just live with your partner's Apple ID on some apps.

Sep 18, 2011 2:10 PM in response to PearlandPenny

I had the same problem on my iPhone - different Apple id than in my iTunes account and wasn't able to purchase apps using my phone. I figured it out on my own - what you need to do is open the App Store on your iPhone. When the 'Categories' page comes up, scroll all the way down and tap on 'Apple ID' at the bottom of the screen. Then tap on 'View Apple ID' and then 'Edit'. You can then delete the old ID and put your correct one in. Hope this helps - it worked for me.

delete wrong apple ID from the appstore login

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