Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do. I have re set the info in the settings and when viewed there the info is correct. When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

Reply
409 replies

Dec 23, 2012 3:09 PM in response to Chaarlene

Chaarlene wrote:


has anybody figured out how to do this yet? i changed my email address as my old one no longer works and cannot access it. but when i want to download more apps, it comes up with my old email, and i cant figure out how to change it. Someone, please help me as i cannot update or download anymore apps.

Reread the many posts in this thread that tell you exactly how to do it.

Dec 28, 2012 1:06 AM in response to Community User

AngelRaven wrote:


SOLUTION


You need to reset both your ICloud Email account and Store Account.


IPHONE

ITunes Store

Goto Settings>Itunes & App Stores>Click your Itunes Login Name>Sign Out.

Sign in with new Apple ID.


ICloud Exchange

Goto Settings>ICloud>Delete Account.

Recreate the ICloud Account with your New ID.


I think the problem everyone assumes the login ID to get into the phone is the same as the Email login, and that is just not true.


When I changed the ICloud Exchange account, I was then prompted with my new Email Apple ID account.


Hope this helps.


Erik

This WORKED, people please try this method it does work!

Jan 6, 2013 10:15 PM in response to Chris CA

Haha. Yeah. I tried that. Here is the problem. I just created a new email and I accidentally typed in something wrong so my apple ID was messed up. I'm awful with technology! Lol However, I changed the ID and password. The email that was wrong is in fact a real one owned by someone else. Do you think any private info was possibly leaked? Or is the problem cleared?

Jan 14, 2013 3:39 AM in response to annfrombath

I think I have the same problem!


I have my Apple ID which is "jmnzangel@xxxx" signed in on everything here on my ipad and then when I tried to download something in the App Store a different Apple ID is signed on. I have only one Apple ID that's why I was surprised to see someone else's signed on. Now I can't download anything without using my computer.


Did you guys get to fix yours?

delete wrong apple ID from the appstore login

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.