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Level 1

0 points

Is the iTunes Store down?

I open iTunes, it almost immediately adds the Downloads item to the Store section in de side bar, it says I there are 24 iTunes downloads available in the status bar, it says "Checking for downloads" up in the toolbar and then finally, after a long time, I get an error message saying "We could not complete your iTunes Store request. The network connection was lost. There was an error in the iTunes Store. Please try again later." Is anybody else having this problem with the US iTunes Store?

iMac, Mac OS X (10.6.7)

Posted on May 27, 2011 12:45 PM

21 replies

j marc

Level 1

4 points

Jul 25, 2011 9:56 PM in response to celtdkey

I'm in Atlanta, GA... tried to D/L an app tonight... tried on my iPad2, iPhone4 and my computer... get same message... cannot connect to iTunes Store, Try Again Later. I updated and installed the software updates on both iPad2 and iPhone4 and tried again... same result. It must be an iTunes Store problem tonight.

Jul 25, 2011 10:05 PM in response to celtdkey

Well they changed the error message to cannot complete request at this time... So i guess we wait... and wait... and wait... im sure it will be quick since they are losing money the longer they are down...

Jul 25, 2011 10:15 PM in response to celtdkey

Itunes store is most definitely down here in San Jose, Ca

Mongu

Level 1

0 points

Jul 25, 2011 11:03 PM in response to celtdkey

Looks like Apple might have had some issues with billing information. My connection has been re-established after a verification of my payment methods and billing address. Whatever it was, it looks like its been fixed in ATL. Happy iTunes-ing.

Jul 26, 2011 8:22 AM in response to celtdkey

They Fixed it everything is working ok now. 🙂

ksamb

Level 1

9 points

Aug 9, 2012 7:17 AM in response to Apple4Ever556

hi YES mine is working as of this morning. turned off itunes match and genius mix, shut down computer for night got up this morning and turned it all back on, no problems, downloaded some stuff and imported stuff without any error message or network lost. not sure how long will last but for now up and running good luck and thanks

Is the iTunes Store down?