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Level 1

119 points

iPhone 4, no sound only on phone calls!! HELP!!

Hi!... My iPhone 4 is working fine, speakers, mic, sensor, camera, etc... is ok... when I make a call in skype everything is fine, i can hear everything and they can hear me just perfect, even in a videocall with speaker or headphones it's ok... But the problem is when I'm making or receiving a phone call, I can't hear and they can't hear me. speaker, mic, everything is working fine in apps, iTunes... record normal video, music and video playback with normal audio, using headphones, speaker or Bluetooth is ok in apps and iTunes... the problem is only with phone calls, phone audio is not working... incoming call phone rings perfect, outgoing call going well until the call is answered, no audio during phone calls, sending sms, Internet, wifi, everything is ok but there is not audio during calls... Please any advice? some help please!!... Already reset all content and settings, latest version of iOS 4.3.3, phone is restored but the problem remains!!!... HELP ME PLEASE!!!!

iPhone 4, iOS 4.3.2

Posted on May 31, 2011 12:28 PM

19 replies

Dr.Raza

Level 1

0 points

Sep 29, 2011 2:56 AM in response to edmundona

Hey. I have iphone 4 white factory unlocked,it was working fine when i purchased it and after a few days i updated it to 4.3.5

Now whenever i recieve a call or make a call there is no voice in ear piece and neither can the person on other end hear me. I even tried to put on the speaker and make a call but nothing changed. I tried the handsfree but then again nothing happened.

On the other end when i tested its recording through voice memo,everything works(SPEAKER,MIC,EAR PIECE AND HANDSFREE). Speakers even work when im using youtube,games and ipod.

Everything works fine but when on call speaker,mic,earpiece and handsfree. I just bought my iPhone From England and im not in ENGLAND OR USA to claim my warrenty. Im In Pakistan and i have no apple stores here to claim my warrenty.

Please help.

Best Regards,

Dr.Raza

WAGMadu

Level 1

4 points

Oct 26, 2011 12:11 AM in response to edmundona

Apple has come up with a solution for the problem of callers can't hear the voice while on call. IOS 5 has a option on;

Setting --> General -->Accessibility --> Hearing ( You have to switch On the option called "Hearing Aid Mode")

I got the problem fixed on this.

Thanks to Apple!!!!

Oct 26, 2011 12:20 AM in response to WAGMadu

Very happy to hear this news... but after going thru your solution, it still didn't solve the issue.... Very sad.. Had also done a restart after this setting... sigh..

RICEmg

Level 1

0 points

Oct 26, 2011 9:56 AM in response to acestar007

When I had this problem Apple support expained that there are two microphones - one used for the phone and another on top of the phone used for voice command apps like Dragon Dictation. This is why some apps work while the phone does not.

They said the ONLY solution was to replace the phone. Nothing could be done programmatically to address it.

For what it's worth...

iPhone 4, no sound only on phone calls!! HELP!!