Mail keeps asking for keychain password

Question

Mail keeps asking for keychain password

After doing the recent apple software update (now 10.5.8, mail 3.6) mail keeps asking for keychain password on only 1 of my 2 email accounts (both from same provider). The mail can work easily in the background then randomly asks for password. I can either re-enter the password or check cancel, wait and then "take all accounts on-line" it will work without me having to put in the password again - so I know password is correct and stored in account preferences correctly.

So far I have checked :

There is no time out lock out on the keychain login.

I have deleted the saved email passwords from keychain and re-entered the data again when mail asks.

The same email addresses work fine on ipad and iphone with no log-in/password issues.

I can easily access email addresses via their websites.

I have tried varying periods for when to check for mail - 1 min, 5min, 1hr etc.

On other discussion groups there were references to APOP setup issues but I have checked this and it is not the issue.

All these things did not stop it.

Any help please it is driving me crackers?

MacBook Pro, Mac OS X (10.5.8), mail 3.6

Posted on Jun 8, 2011 6:05 AM

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Answer 1

Aug 17, 2018 1:09 PM in response to michaelfagan7979

Hiya Michaelfagan7979

You may have failed to update the Keychain. I would recommend trying to enter

your OLD password into the box and then deleting your mail account and re-inputing

it into mail.

Let me know how you get on,

Joseph

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Answer 2

baltwo

Level 9

62,362 points

Jun 8, 2011 3:18 PM in response to michaelfagan7979

First step would be to run Keychain First Aid on your login.keychain and ensure there aren't any issues. Second step would be to search these forums for password AND mail.

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Answer 3

Jun 9, 2011 4:28 AM in response to baltwo

I'm having the same problem since the recent Mail update. Two people with keychain Issues??!

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Answer 4

the tall

Level 1

12 points

Jun 16, 2011 6:58 AM in response to Tim Joynt

Did you guys resolve this, Im getting the password box keep coming up in Mac Mail only

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Answer 5

Jun 16, 2011 7:19 AM in response to michaelfagan7979

No I have no answer. 10/10 for Baltwo for stating the obvious though. He must work for an IT help desk.

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Answer 6

baltwo

Level 9

62,362 points

Jun 16, 2011 10:54 AM in response to michaelfagan7979

Those two steps didn't resolve the issue? No, no IT work. I'm retired and just spend some time here helping people resolve their issues with Macs and Mac OS X. If my tips didn't fix your issue or lead you to a solution, post back.

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Answer 7

the tall

Level 1

12 points

Jun 16, 2011 11:01 AM in response to michaelfagan7979

Still, that was quite funny....!

Erm, I'm still having this problem along with several others that have gone unanswered on here about why Mac Mail decides to keep all my trash, junk, sent, but clears out the INBOX every 5 or 7 days. No server problems, No settings changed... For a computer I bought to make my life easier, its sure making me work exceedingly hard for it. I'm this close to going back to Windows. DON'T LET ME DO IT!!!!!!!!! Helllllp!!!!

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Answer 8

baltwo

Level 9

62,362 points

Jun 16, 2011 12:02 PM in response to the tall

Try the appropriate forum: https://discussions.apple.com/community/mac_os/mac_os_x_v10.5_leopard

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Answer 9

the tall

Level 1

12 points

Jun 16, 2011 12:29 PM in response to baltwo

Yep, did that weeks ago....

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Answer 10

AM4102

Level 1

5 points

Jul 1, 2011 4:21 PM in response to michaelfagan7979

I Have the same problem - I'm being asked up to 10 times a day for my password!

I have OS 10.6.7 and Mail 4.7 and two POP email accounts - both accounts repeatedly ask for the password. I have followed all advice I can find on the net, ie Keychain First aid Repair, I have no "lock out" settings in Keychain, yet the problem goes on.

Does anyone have a solution?

Is anyone at Apple even listening??

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Answer 11

Oct 3, 2011 6:30 PM in response to AM4102

Same here, been a mac mail user for a couple of years but will have to use something else soon becasue of this annoying problem. I use yahoo and gmail POPs. Seems to have happened after Lion upgrade. Really annoying being asked many times a day for a password.

using Mac mail now.

Recent changes or possible coinsidences,

Recently installed 1Password

Lion upgrade and Parallels upgrade.

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Answer 12

jlg159

Level 1

5 points

Nov 18, 2011 11:06 AM in response to robinlamkie

Adding myself to the list. Brand new iMac with Lion. Occasionally it calls for passwords for either incoming or outgoing servers. Nothing seems to work.

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Answer 13

baltwo

Level 9

62,362 points

Nov 18, 2011 11:27 AM in response to jlg159

Wrong forum. Try https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion#/?tagSet=1386

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Answer 14

Dec 13, 2011 11:54 AM in response to michaelfagan7979

here is the fix - http://docs.info.apple.com/article.html?path=Mail/4.0/en/9959.html

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Answer 15

Dec 31, 2011 7:49 AM in response to djboyoboyoboyo

I wish that link was the fix. I even spent an hour at the apple store. I thought they resolved the problem, only to have it creep back the next day. Five email accounts work great. One repeatedly asks for my password. Have tried all the fixes listed above with no luck. Help!

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