Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Duplicate songs on iPhone after iCloud download

After iCloud was introduced, I did this:

  • bought an album on iTunes via my Mac
  • downloaded the album to my iPhone via the iCloud service in the iPhone Music Store
  • Synced my iPhone with my Mac.


Now that new album is on my iPhone twice! Well, the album shows up once, but each song is in there 2 times.


If I un-check the album in iTunes and sync, it no longer shows as doubled, but now those songs won't play when I'm playing the album in iTunes (since iTunes skips un-checked songs).


How do I get the iCloud-downloaded songs OFF my iPhone??

iPhone 4, Mac OS X (10.6.7)

Posted on Jun 9, 2011 2:56 PM

Reply
Question marked as Best reply

Posted on Jan 14, 2017 10:22 AM

My understanding is simplistic. The duplicates in my iPhone music library were due to having both locally downloaded versions and iCloud versions in my iPhone music library. My take is that it's either/or... you either download songs locally into your phone memory to use your iPhone like an iPod, or you use your phone and iMatch to access your iCloud music library. Don't do both unless you want to see the duplicates in your iPhone music library.


To delete the locally downloaded versions from the iPhone, go to Settings > Music > Downloaded Music, select Edit > All Songs, and click Delete. Now my iPhone only see my iCloud music library. I can always switch it back if needed... like if I intend to travel to a place with no broadband wherein I cannot access my iCloud music. Just manage sync to download the music I want, and turn off the iCloud music library. Again, it's either/or...


Just my $.02.

138 replies

Sep 3, 2016 6:22 AM in response to bigjohnsta

Applying the above method from bigjohnsta resolved it, thanks!


How I "created" my duplicates in the first place:

Switching from iPad 4 to iPad Pro, I initialized my iPad Pro with a backup from the iPad 4.

The iPad 4 was set to sync all music with iTunes.

Since the Mac that runs my iTunes was not available, I downloaded my music library via the iTunes Store.

When I later connected the iPad Pro to the Mac, music was finally synced... in a way that I had many songs duplicated.

Ok, so this time you could say I asked for it. Still, I think Apple should figure this out.


One minor issue, but not really increasing confidence in iTunes:

During the last step (Re-Sync), suddenly all my Playlists on the Mac had been duplicated, like this:


...

Classics

Classics 1

Contemporary

Contemporary 1

Cumbia

Cumbia 1

...


I had to manually delete all the duplicated lists.


Syncinc all the songs via the store and later via my Mac took hours, both in terms of download time and my time to figure out the issue. Also, once again I got the message that some objects could not be synced, had this issue resolved to have no "broken" unsyncable objects anymore only recently. Duplicates seem to happen a lot (and also songs suddenly missing, or unsyncable). I had several calls with Apple Support about this during the last years.


It is very difficult to believe iTunes developers know what they are doing. Personally, I don't think they do.

Duplicate songs on iPhone after iCloud download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.